Branch Administrator
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Branch Administrators are the operational backbone of our workshops. You'll manage job cards, customer communications, scheduling, and administrative processes that keep the branch running smoothly.
Responsibilities:
- Manage job card lifecycle from booking to invoicing
- Handle customer communications and updates
- Coordinate with insurers on claims and payments
- Maintain accurate records and filing systems
- Support the branch manager with reporting
- Manage workshop scheduling and resource allocation
Requirements:
- Previous administrative experience, preferably in automotive
- Strong computer skills (MS Office, job card systems)
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy
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