Associate, Infrastructure, Client Coverage
3 weeks ago
Job title : Associate, Infrastructure, Client Coverage jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : April 26, 2024
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Job Description
To manage any assigned client relationships, (where applicable) with support from experienced relationship managers, across the end to end client engagement value chain, coordinating the origination and execution of client centric solutions, ensuring the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and contributing towards defined revenue targets.
This includes the some of the following :
Co-ordinate the client service team (CST) meetings; preparing the logistics, agenda, and content management. Contribute to
ideation and own the translation of action points post the meeting into tangible opportunities.
Contribute client research, analysis, financial modelling and scenario planning towards the preparation and delivery of relevant
materials to drive a successful engagement (e.g. pitch books, RFPs, client presentations, case studies).
Qualifications
Degree in Business Commerce
3-4 years track record & experience in conducting research, analysis, interpreting and packaging qualitative and quantitative data, such as compiling client documentation (presentation books, presentations, memoranda, and other presentation materials) to share insight and create client value.
3-4 years demonstrated experience & understanding of the Client Coverage capabilities.
3-4 years demonstrated experience working in cross functional teams to deliver comprehensive client experience.
3-4 years experience in portfolio management – internal stakeholder collaboration, query management, compliance, reporting, middle office support, etc.
3-4 years proficient understanding of corporate credit and risk.
Additional Information
Technical Competencies:
Client Knowledge – Knowledge of the Bank's clients, their names, requirements, history of relationship and key relationship issues.
Client Retention – Ability to retain existing customers or clients, diagnose their needs and present product feature and benefits to retain their business.
Client Servicing – The ability to respond to client requirements, queries and complaints and log order entries into relevant company system.
*Banking jobs in south africa
*Associate, Infrastructure, Client Coverage in Johannesburg
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