Process Engineer

1 month ago

Johannesburg, Gauteng, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

To deal with and influence the more strategic and tactical aspects of discovering; validating; documenting; and communicating business-process-related knowledge through modelling; simulating and analyzing current and future states. Focus is on complex business outcomes and technical aspects; in line with the business strategy.

Working at NTT

Key Roles and Responsibilities:

  • Assessing, analyzing, optimizing, documenting, implementing, and testing end–to–end enterprise business processes of a multi-skilled team.
  • Interacting with the business community at all levels, from facilitating design workshops and conducting end-user training to leading presentations to senior management and executives.
  • Work with stakeholders throughout the organization; to build a holistic view of the organization's strategy, processes, information, and information technology.
  • Link and align the business mission, strategy, and processes of an organization to its information technology strategy.
  • Bringing business needs, capabilities, technology, and processes together efficiently and effectively.
  • Working at the highest levels of abstraction, ambiguity, and complexity within the organization.
  • Technology processes and business needs in varying levels of detail within an area of specialty and can perform all process engineering tasks at both ends of the detail spectrum.
  • Scoping, sizing, and planning all business aspects of a solution and the associated project effort and dependencies.

Qualifications:

  • Bachelor's degree in engineering, Commerce or a related field required.
  • 7 years of experience as a process engineer involved with assessing, mapping, and optimizing business processes.
  • Experience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas, and validate designs.
  • Experience in Agile tools like Jira Confluence, SAFe, And Aris.
  • Experience in applying process modeling standards such as BPMN.
  • Knowledge and exposure to business process transformation, including process enabling and integrating technologies:
  • Workflow / Workflow management/process automation
  • Business rules Engines (Business Rules Processing)
  • Enterprise Application Integration
  • Business intelligence, Analytics and reporting

Skills Summary

Business Process Analysis, Change Management, Continual Improvement Process, Process Design, Process Improvements, Root Cause Analysis (RCA), Technology Integrations

What will make you a good fit for the role?

Workplace type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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