Senior Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
Requisition Details & Talent Acquisition Consultant

REQ Keabetswe Modise

Job Family
Information TechnologyCareer Stream

IT Application Development

Leadership Pipeline
Manage ManagersJob Purpose

To manage a portfolio through multiple teams with a medium term strategic horizon.

Job Responsibilities
  • Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
  • Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
  • Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
  • Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
  • Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
  • Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
  • Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
  • Ensured that all individual and department results were delivered within budget to deadlines
  • Delivered services to client expectations and Nedbank standards
  • Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
  • Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
  • Managed Stakeholder Relationships
  • Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements , contractual agreements, and project schedules are met as stipulated
  • Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
  • Ensure that professional solutions delivered within agreed parameters and timelines
  • Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
  • Enable the building of commercially viable relationships with clients by providing quality advice to clients
  • Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
  • Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
  • Delivered best practice services to client expectations
  • Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
  • Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards
  • Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
  • Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
  • Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
  • Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
  • Manage multiple assets through the development, implementation, review of strategies and planning for area
Job Responsibilities Continue
  • Proven Management experience
  • Technical knowledge of an Enterprise Windows Server Environment
  • Expertise in daily operational duties and function of a Windows team.
  • Oversee the operation, maintenance, and procedures of our enterprise Windows server environment.
  • Lead a team of Managers and senior server engineers, fostering a collaborative and efficient work environment.
  • Develop and implement strategies for server optimization and increased efficiency.
  • Ensure the security and integrity of the server environment.
  • Coordinate with other IT teams and departments to meet organizational goals.
  • Manage all support activities to maintain a highly stable and available enterprise environment.
  • Proven experience in managing large-scale Windows server environments.
  • Strong leadership skills and experience in managing technical teams.
  • Exceptional knowledge of Windows server setup, configuration, and maintenance.
  • Excellent knowledge of VMWARE infrastructure and physical servers.
  • Familiarity with server security protocols and disaster recovery procedures.
  • Strong problem-solving skills and the ability to work under pressure.
Essential Qualifications - NQF Level
  • Advanced Diplomas/National 1st Degrees
Preferred Qualification
  • Tertiary Qualification/ formal accreditation in Professional field
  • MMP/SMP / MM or equivalent
  • BSC Computer science
  • BComm Information Technology
  • Post graduate management qualification
  • MBA
Essential Certifications
  • ITIL
    Talent nurturing or equivalent
    MMP/SMP / MM or equivalent
Minimum Experience Level
  • 5 -10 years Proven Management experience
  • 3 – 5 years Technical knowledge of an Enterprise Windows Server Environment
  • Expertise in daily operational duties and function of a Windows team
  • Strong leadership skills and experience in managing technical teams
Technical / Professional Knowledge
  • Budgeting
  • Business administration and management
  • Change management
  • Client service management
  • Communication Strategies
  • Diversity management
  • Employee training/development
  • Financial Accounting Principles
  • Governance, Risk and Controls
  • Principles of project management
  • Relevant regulatory knowledge
  • Stakeholder management
  • Strategic planning
  • Talent management
  • Workforce planning
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • System Development Life cycle(SDLC)
  • ITIL
  • IT Architecture
  • General Communication Skills
  • Joint application development
  • Organisational structure
  • Influencing
  • IT Assets management processes
Behavioural Competencies
  • Building Partnerships
  • Facilitating Change
  • Inspiring others
  • Business Acumen
  • Building partnerships
  • Driving for Results
  • Selecting Talent

Please contact the Nedbank Recruiting Team at


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