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Pretoria, Gauteng, South Africa H2R Africa Full time{"title": "Case Manager", "description": "Job SummaryWe are seeking a skilled Case Manager to join our dynamic team at H2R Africa. As a Case Manager, you will play a critical role in managing the clinical appropriateness and risk of hospital events and associated healthcare services.Key ResponsibilitiesPerform clinical coding in accordance with CPT and ICD...
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Case Manager
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Case Manager Office Supervisor
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Case Manager
3 months ago
Enrolled/ Registered Nurse.
Valid registration with SANC.
3 to 5 years experience within a managed healthcare or medical scheme environment.
Thorough, well-grounded clinical knowledge of hospital admissions, LOS and LOC.
Excellent knowledge of the South African Healthcare industry and prevailing legislation, current coding structures i.e.
ICD10s, CPT4, NRPL, PMB conditions and clinical protocols
Extensive clinical knowledge related to all aspects of patient management.
Establishing and maintaining effective relationships with key stakeholders.
Ability to accurately update and maintain cases information.
Excellent telephonic and written communication skills (will be tested).
Computer literate - MIP Application System and MS Office.
Reporting MS Excel basic knowledge required (will be tested).
Proficiency in English verbal and written.
Demonstrated ability to effectively deal with emotionally charged and stressful situations.
Self-motivator and the ability to work effectively in an independent environment.
Strong organisational and task prioritisation skills.
Outstanding multitasking skills:
Ability to research and analyse information.
High degree of accuracy and attention to detail.
Maintaining confidentiality of information.
Decision making skills.
Flexibility to travel and a valid drivers license.
Hospital case management experience will be advantageous.
Nursing experience in an ICU setting will be a big advantage.
Perform Clinical coding in accordance with CPT and ICD requirements and as per client standards.
Maintaining patients clinical status in accordance with funder approval requirements for the duration of hospitalisation:
keeping patients informed and managing the entire hospital stays financial risk.
Provide complete and accurate updates and discharge information.
Receive hospital updates and assess each case based on clinical. info allocation of appropriate Length of Stay if clinically necessary.
Update Level of Care based on clinical information.
Review the costs to ensure cost effective and necessary care: balance cost and effectiveness of treatment to reduce re-
admission.
Investigate and prepare cases for communication to the medical advisors, scheme, providers and members.
Member management of hospitalised patients with Chronic conditions who are registered on the active disease
management programmes.
Facilitation of the chronic and active disease registration of hospitalised beneficiaries who are diagnosed with one or more
CDL conditions.
Escalation and resolution of unresolved high-cost cases.
Identification and preparation of high cost / high risk incidents and reported weekly to Clinical Specialist.
Discharge planning.
Communication with and support to Medical Advisors.
Call and written contact with Members and Providers.
Contact SMS with members.
Follow up on active cases with service providers relating to funding levels and updates (daily).
Interpretation of medical reports.
Clinical decision making.
