Underwriter

2 months ago

George, South Africa Adzuna ZA B C2 Full time
Minimum Requirements:
  • Minimum of 4 5 years in Commercial / Personal Underwriting.
  • Short-term insurance qualification NQF4 or higher.
  • RE5 Certificate.
  • FAIS compliant (personal/commercial lines).
  • Class of Business Training.
  • Knowledge of insurance systems e.g. Cardinal 360 will be advantageous.
Personality traits:
  • Client service orientated.
  • Excellent communication skills.
  • Attention to detail.
  • Strong analytical skills.
  • Ability to make decisions.

Responsibilities:
  • The underwriter is responsible for short-term insurance policy administration (renewals, endorsements and new business). Providing high-quality service and solutions to Account Executives and clients to ensure business retention and profitable growth.
  • Always providing qualitative service levels to internal and external clients.
  • Build and maintain constructive and effective relationships with clients.
  • Provide consistent, accurate, timely and pertinent communication to clients/Account Executives through "constant touch", phone calls, e-mails, etc.
  • Respond to and resolve client inquiries/issues.
  • Inform and educate clients about coverage, exclusions and exposures, and document electronic files accordingly.
  • Assist clients/accounts executives by devising means to mitigate risks.
  • Follow up on survey requirements.
  • Respond to clients needs by producing cover confirmations, policies and other related items.
  • Monitor and review Client/Account Executive satisfaction
  • Provide both clerical and administrative support to the accounts executives.
  • Responsible for certain projects as identified by a Supervisor / Manager.
  • Utilise the Flexi diary function for follow-ups for outstanding documentation/reminders.
  • Underwriting duties (renewals, endorsements, unpaid premiums, new business, etc.)
  • Comparative quotations attempt to obtain better and cheaper comparative quotations for the client.
  • Obtain all of the relevant documentation. E.g. FICA documents, jewellery valuation certificates, tracking certificates, etc.
  • Update Flexi documents, Flexi notes and Diary entries on a daily basis.
  • Ability to use the full function of Flexi and draw Premium Confirmation/Statements/Debit Notes.
  • Report any suspicious activities to your Supervisor / Manager.
  • All other reasonable duties that might be assigned from time to time by the supervisor/manager.

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