Receptionist

4 weeks ago

Centurion, South Africa Adzuna ZA B C2 Full time
We have an exciting opportunity for a Receptionist to join our team in Irene Pretoria on a permanent basis.

The purpose of this position:

1. To be the first point of contact for the Company by welcoming guests and greeting people who visits/enters the Company.

2. Coordinating all front-desk activities, including, but not limited to, distributing correspondence and redirecting phone calls.

Qualification:
  • Grade 12
  • Additional certification in (for example) Office Management would be advantageous
Experience:
  • Proven work experience as a receptionist, front-office representative or in a similar role
  • Previous experience with Microsoft Office software preferred
Knowledge Required:
  • Hands-on experience with office equipment (e.g. printers)
  • Familiarity and knowledge on phone systems and switchboard operations
Skills Required:
  • A professional attitude and appearance
  • Excellent multi-tasking and organizational skills
  • Ability to deal with pressure
  • Resolve concerns promptly
  • Good telephone etiquette and listening skills
  • Fluent in English and Afrikaans
Key Performance Areas and Job Activities:

1. Answering and Screening Calls
  • Answering, screening and transferring incoming calls to relevant personnel.
  • Taking messages.
  • Answering customer queries by providing basic and accurate information via phone/email.
  • Transferring customers to the nearest retail stores.
  • Updating the telephone list on a monthly basis.
  • Operates the telecommunication system of the Company.
2. Ordering of Office Supplies
  • Ordering of office stationary.
  • Ordering of other office commodities such as cleaning supplies and food on an ad-hoc basis.
  • Ordering of Business cards for staff including Store Cards for the Sales Team.
3. Welcoming Guests/Visitors
  • Servings guests by greeting, welcoming, directing them appropriately and offering refreshments.
  • Accepting courier parcels (including mail deliveries) and ensuring that relevant parties receive parcels.
  • Assist with Guest WI-FI passwords as and when required.
4. Other
  • Offering administrative support across all Departments within the Company.
  • Performing other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
  • Keeping a safe and clean reception area by complying with procedures, rules, and regulations.
  • Ensure that the reception area is tidy and presentable at all times.
  • Assist the PA of the CEO as and when required

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