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Workshop Foreman

2 months ago

Johannesburg, South Africa Adzuna ZA B C2 Full time
Requirements:
  • 2-3 years experience in a similar role; in the Industrial Pumps sector, preferably, or in an Engineering/technical workshop-related environment
  • Experience in Service Centre planning and management
  • Advanced Excel skills
  • People and communication skills
  • Experience in Sage X3
  • Project and planning skills
  • Provide a range of administrative and support services, including records management, prepare routine correspondence and coordination to support the effective operation of the Service Centre
  • Monitor workshops for equipment functionality (workshop tools and specialised tools)
  • Monitor and manage the stores for kits and the parts required for repairs (local and international)
  • Monitors the asset fleet (loan fleet)
  • Update and maintain records and databases, complying with administrative systems and processes (Leankit/Tegralmed)
  • Respond to enquiries and escalate and redirect issues as required, to ensure the provision of accurate information (customer feedback, customer complaints, and suppliers)
  • Sales responsibilities, which include counter sales, service quotations for all Service Centres (including field services), generating service leads, and ensuring that purchase orders are received for current jobs
  • Provide administrative and support services for field services
  • Service Centre cleanliness
  • Forecasting and reporting - Prepare regular service forecasts and reports on current workshop status
  • Follow and maintain implemented procedures and policies to ensure a smooth flow of operations
  • Report writing for workshop reports