Server/Technical Specialist

2 weeks ago

Rondebosch, South Africa Adzuna ZA B C2 Full time
Position: Server/Technical Specialist
Industry: IT Infrastructure
Location: Southern Suburbs Cape Town
Salary: Market Related

Qualifications ?:
  • Grade 12
  • A+
  • N+
  • MCITP/MCTS/MCSA.
  • Other IT related certifications may be presented.


Requirements ?:
  • 3- 4 years experience with Windows 10, Windows 7/8 and MS Office 2003-2016.
  • Experience supporting MacOS
  • 2 3 Years Server experience
  • Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.
  • Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint
  • Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
  • Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
  • Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
  • Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
  • Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
  • Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
  • Knowledge regarding, routers (logging into a router. basic configuration)
  • Knowledge of anti-virus and virus removal.
  • Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.
  • Customer Service experience.

Skills Required ?ï¸:
  • Ability to work without supervision.
  • Good communication skills
  • Show Initiative.
  • Ability to multitask.
  • Good at problem solving.
  • Customer Service/Customer relations.
  • Ability to work in a team and support team members.
  • Rise to the occasion when presented.
  • Own car and valid drivers license.


Main Duties ?:
  • Server support and maintenance.
  • Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
  • The position responsibility requires independent analyses, communication and problem solving.
  • Work is performed with little supervision and requires initiative and judgment.
  • To Progress/close incidents to satisfactory conclusion on the incident system.
  • Works with vendor support contacts to resolve technical problems.
  • Ensure Desktop computers interconnect seamlessly with diverse systems.
  • Work with procurement staff to purchase hardware and software.
  • Other Duties as required.

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