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Waiter - Permanent & Seasonal (Hoseki Restaurant)

3 months ago

Stellenbosch, South Africa Adzuna ZA B C2 Full time

Hoseki Restaurant on Delaire Graff Estate is looking for a waiter to provide excellent service and to ensure great customer satisfaction. If you have the patience, personality and perseverance to thrive in this role, please apply

Main Responsibilities:

  • Greet guests at assigned tables & ensure each guest has received a menu and wine list;
  • Know all items on the menu & the basic ingredients and method of preparation of each;
  • Ensure tables are set with linens, silverware & glasses;
  • Take accurate food & drinks order, using the POS system and deliver within the specified time limits;
  • Ensure that all orders are received timeously by bar & kitchen staff;
  • Clears all dirty cutlery &crockery from the table once guests have finished using them;
  • Offers desserts & coffee to guests; upselling
  • Bill the guest correctly;
  • Ensure restaurant area, fixtures & fittings are clean & hygienic;
  • Ensure that your uniform is clean at all times.

Main Requirements:

  • Grade 12;
  • Preferably 3 years of previous waiter/waitress experience in a similar environment, 5 years for Senior Waiter;
  • Basic knowledge of wine & surrounding wine regions;
  • Hands-on experience with cash register and ordering information system;
  • Basic math's skills;
  • Excellent interpersonal- & communication skills;
  • Strong customer service orientation and active listener;
  • Attentive and patience for customers;
  • Comfortable in dealing with very distinguished clientele;
  • Must be well-presented;
  • Flexibility and Accountability;
  • Enthusiastic personality.