Route Controller

Found in: Adzuna ZA B C2 - 1 week ago

CapeTown, South Africa Adzuna ZA B C2 Full time

The role will be responsible primarily for Primary distribution risk management, live route tracking and execution management. Additional to this, the role will be responsible for fulfilling a support function for Secondary distribution business units. Part of this role's responsibilities will be tracking of routes, alert management, exception management and escalation, expediting, trending & analysis, communication with drivers and depot's and should play an integral part in improving the productivity of operational teams.

Duties:

  • Daily, Live Execution Management of all routes for assigned Business Unit (BU) Route Execution & Tracking:
  • Live visibility and tracking of all routes within the BU on Cella Track
  • Tracking and investigation of all "Late" routes
  • Tracking Route Compliance, Planned vs Actual KM and Planned vs Actual TAT Alert & Exception Management:
  • Managing Risk alerts
  • Acknowledgement & Resolution of Alert pop-ups on Cella for applicable BU
  • Driver communication and relationship
  • Driving corrective action with driver
  • Ensure correct escalation processes are being followed Master Data:
  • Be aware and keep log of all master data or system issues that might cause inaccurate route tracking
  • Full understanding of all Control Tower master data fields KPI Management: Taking full accountability for KPIs and contributing towards the improvement of these as part of the Route Compliance dashboard, including all KPIs as part of the "Job Outcome/KPI" section below. Reporting: Excellent assessment, analysing and evaluation capabilities (Reporting & Insights).
  • Check Route Compliance, pick up KPI exceptions, fix and escalate where required.
  • End-of-shift report to CT Manager. Personal Development:
  • Pro-active response to all risk alerts, leading to incident prevention.

Requirements:

  • Matric or equivalent
  • Advanced Studies (Tertiary Diploma/Degree) advantageous Experience
  • Minimum of 2 years experience in operations in transport environment.
  • Specific industry experience beneficial.
  • Experience with the functionality of TMS systems.
  • Non-negotiable: Own reliable transport to accommodate night shift hours.
  • Displaying a clear interest in transportation.
  • Must be able to work night shift, weekends, and public holidays.
  • Computer literacy: Execution Management on a technological platform, Microsoft Office etc.

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