Investment Analyst

2 weeks ago


Pretoria, Gauteng, South Africa Nedbank Full time

Job Classification

  • Sales and Service
  • Career Stream
  • Sales


Leadership Pipeline
  • Manage Self: Operational
  • FAIS Affected
    Job Purpose
  • To provide essential
-
support to the advisors and our clients, in line with the
-
6-step financial advice process, whilst ensuring overall contribution for
-
growth in revenue, profitability, and market share for Distribution in Wealth Management

Responsibilities:

  • Managing the relationship linked to various stages of the client's journey, from new business, additional investments, client reviews, and all compliance and risk related matters.
  • Manage end to end client onboarding, maintenance and offboarding processes.
  • Adopt and execute with a client centric approach in all aspects of focus and delivery.
  • Manage and fulfil on all client related responsibilities on the 6step advice process which includes direct support to the advisor and client, as well as identifying opportunities for crosssell and upsell.
  • Preparation of client review packs encompassing Client and FAIS reviews for Advisors.
  • Establish, build, maintain, and support relationships with clients through regular engagement directly with client.
  • Responsible for client relationship and experience by facilitating and helping navigate the client through the business with regards to queries and requests.
  • Checking the completed packs received from Advisors/clients for accuracy before submitting for approval to the various teams, including onboarding and compliance.
  • Loading and updating client information and details on relevant systems for workflow tracking and other updates as per business process and requirements.
  • Manage workflow on systems and processes into the various support teams, including Portal, CRM
  • Manage client relationships for advisors and business which includes preparation, scheduling appointments, follow up to appointments, and post review capturing.
  • All activities linked to preparing, analysing, and reviewing the transactions in the investment business whilst supporting our clients and advisors, and aligning to business, compliance, and risk processes.
  • Sales
and transaction specific liaison which includes client contact & contact with various other support teams to fulfil on Advisor/client requests.

  • Management of all investment related requests from the client and advisors.
  • Preparing all compliance and risk templates related to the client namely, EDD /FICA and High-Risk.
  • Deliver service to clients by ensuring that client expectations are understood and met in line our distribution segmentation strategy.
  • Managing and loading leads and sales activity for advisor/s and attending to data quality related reports.
  • Drive, embrace and embed use of automation and digital tools in the business.
Educate and support clients on digital tools and app.

  • Optimise efficiency and effectiveness with regards to processes, systems, and technology.
  • To responsibility for selfupskilling, growth, and development.

People Specification

  • Essential Qualifications
  • NQF Level
  • Matric / Grade 12 / National Senior Certificate


Preferred Qualification
  • Relevant industry specific qualification in sales and advice.
  • Finance Degree.
  • Essential Certifications
  • Regulatory examination (role dependent)


Preferred Certifications
  • CFP
  • Minimum Experience Level 35 years' experience in a related financial services industry.
    Technical / Professional Knowledge
  • Microsoft Office
  • Administrative procedures and systems
  • Data analysis
  • Business writing skills
  • Relevant regulatory knowledge


Behavioural Competencies
  • Building Customer Loyalty
  • Initiating Action
  • Applied Learning
  • Communication
  • Technical/Professional Knowledge and Skills
  • Managing Work
- **_Please contact the Nedbank Recruiting Team at _

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