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Alarm Systems Dispatcher
2 weeks ago
Job Title: Alarm Systems Dispatcher
Company: N/A
We are looking for a detail-oriented individual to join our team as an Alarm Systems Dispatcher. As an Alarm Systems Dispatcher, you will play a crucial role in responding promptly to alarm signals and ensuring the proper functioning of alarm systems.
- High School Diploma or General Education Degree (GED)
- Must successfully complete Dispatch Test
- Ability to pass all pre-employment screening(s)
- Answer incoming customer and technician calls and assist as needed
- Good verbal and written communication skills for effective customer interactions
- Excellent customer service skills in a fast-paced environment
- Monitor security requirements for a protected facility
- Proficient in using public address, radio, and telephone communication systems
Responsibilities:
- Encourage worker involvement in work planning and safety
- Attend safety meetings and training sessions
- Collaborate with repair technicians to ensure proper signal reception
- Respond to alarm messages accurately and maintain detailed records
- Notify customers of alarm issues and provide troubleshooting support
- Enter data into various databases
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