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Events Operations Manager- Stellenbosch
4 months ago
- Location: Stellenbosch
A great opportunity has become available for an experienced Events Manager to form part of the Functions and Events Team.
The primary focus of the Events Operations Manager is to manage all operational functions withing the events operations department outlets across the property including but not limited to, liaising with clients and suppliers, handling logistics, managing budgets and invoicing, organizing accreditation, managing risk and present post-event reports is essential while improving client loyalty and enhancing brand through exceptional customer focus service delivery through the operational team.
CRITICAL / CORE COMPETENCIES
We see the incumbent as someone with a mature business and commercial outlook.
The individual must be dynamic with a strong focus on creating exceptional customer experience while being a team leader and a team player at the same time.
The individual needs to have the ability to project management and ensure to drive people -centric guest experiences in all events across the property.
- Responsible for the planning and smooth execution of weddings and other events.
- Provide a seamless service in the coordinating and evaluating of all functions and events.
- Demonstrate the ability to be a team player.
- Financial and systems knowledge.
- Put the needs and expectations of guests first and prioritize.
- Set up prior to service and adhere to the opening and closing duties.
- Ensure all guests are treated as VIP's and provide an outstanding guest experience.
- Adhere to & implement all the policies, procedures, rules and regulations of The Company
- Site Inspections.
- Relationship building with clients & suppliers.
- Timeous response to complaints & reviews with feedback to management & marketing.
- Events Management Experience in a multi events space (2 years) (E)
- Strong working knowledge of related computer software, including restaurant management software (E)
- Ability to forecast events and activities operational needs. (Manpower, Stock, Operating equipment.) (E)
- Skilled project manager(E)
- Job Title
- Events Operations Manager
- Stellenbosch
- Employer Type
- Employer Type
- Job Type
- Job Classification > Events Manager
- FT/PT
- Job Type
- Province
- Location > Western Cape
- Town/City
- Stellenbosch
- Salary Type
- Monthly
- Salary
- R40 000 neg
- Start Date
- As soon as
- Redirect me to
