Housekeeper - Kruger National Park

2 weeks ago


Kruger National Park, South Africa HotelJobs Full time
Luxury Game Lodge in the Kruger National Park area is looking for a Housekeeper.

  • Clean and prepare all guest rooms and maintain cleanliness of all vacant rooms on a daily basis according to company standard.
  • Spring clean guest rooms when required.
  • Perform room fresheners according to company standards.
  • Perform turn down service according to company standards.
  • Provide a timely and efficient portage service to guests on arrival and departure as directed by your Supervisor/Head of Department/Management.
  • Perform laundry service according to company standards if required.
  • Perform Guest Area Cleaning duties according to company standards if required.
  • Collect all information available on guests prior to arrival.
  • Collect guest information while speaking to guests; inform the Supervisor/Head of Department and Management to record and act on guest preferences.
  • Report all guest complaints to your Supervisor/Head of Department and Management immediately.

Requirements:

  • Excellent attention to detail, excellent hygiene principles.
  • Guest focus philosophy
  • Good communication skills (written and verbal), practicing honest communication.
  • Team player with positive attitude, enthusiasm, and emotional control.
  • Excellent time management and selfdiscipline.
  • Proactive, use initiative and creative flair when required.
  • Committed and loyal, adaptable, and flexible.


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