Overseas Admissions Counselor

2 weeks ago

Johannesburg, Gauteng, South Africa Alliance Study Pro Full time
Do you have experience in student counselling for overseas education? Are you looking to take the next step in your career? Then read on

We are UniiGrad, a part of Alliance Visas, established in 2012 in the UK. We are now launching our study abroad department. We are looking for a dynamic person who has 1-5 years of experience in international student counselling.

The role offers a huge potential for career progression and growth.

Key duties

Achieve defined individual enrolment and revenue targets.

  • Developing Marketing strategy and campaigns
  • Marketing and promotion of the company through various channels to generate traffic
  • Be able to provide indept guidance on overseas education requirements including
tests, college shortlists, and visa requirements for Australia, Canada, New Zealand, UK and USA.

  • Excellent communication skills.
  • Patient, responsible, friendly, and accommodating.

Key Responsibilities:

  • Provide comprehensive counselling to students regarding Admissions and testing prep
products by any of the customer preferred means -in-centre, online, etc.

  • Responsible for complete sales funnel management & ensuring updation of enquiries,
solving the student queries, follow-up with students, and enrolments/ handling

registrations.

  • Hit conversion targets
  • Gather accurate client information on prescribed enquiry form from walkins and
timely update on portal.

  • Maintain inventory of student's kit and ensure timely issuance as per process.
  • Be proactive in reviewing information on various courses, colleges, test prep products,
etc. to be able to propose accurately and address questions.

  • Coordinate with respective teams for products/services and seek support for second level
counselling whenever required.

  • Be responsibly proactive in upselling and crossselling relevant products.
  • Support Centre Manager in grievance management.
  • Ensure efficient & appropriate communication with students related to batch details,
timelines and updates.

  • Be proactive for selfdevelopment initiatives by participating in training and certifications.
  • Owning the entire lifecycle of each student at each stage, maintaining a database and
having the ability to extract reports.

  • Work closely with cross functional teams such as research, advising, editing, IT and
Finance and ensure IT related process compliances.

  • Monitoring and follow up of creation of schedules & other mandatory operational tasks at
all locations as per TAT. Provide comprehensive counselling to students regarding

Admissions and Test Prep products by any of the customer preferred means -in-centre,

online, etc.

  • Responsible for complete sales funnel management & ensuring updation of enquiries,
solving the student queries, follow-up with students, and enrolments/ handling

registrations.

  • Ensure benefits and advantages of enrolment are shared with students to encourage
conversions.

  • Ensure high rate of conversion of all leads
- telephonic, forwarded and referrals to be

successful in achieving the performance goals.

  • Gather accurate client information on prescribed enquiry form from walkins and
timely update on portal.

  • Be proactive in reviewing information on various courses, colleges, test prep products,
etc. to be able to propose accurately and address questions.

  • Upselling and crossselling products.

Salary:
R8 000,00 - R20 000,00 per month

Education:

  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Counselling: 1 year (required)

  • Senior Admissions Officer

    2 weeks ago

    Johannesburg, Gauteng, South Africa African Leadership Academy Full time

    AboutALA:African Leadership Academy (ALA) seeks to transform Africa by identifying, developing, and connecting a new generation of future leaders. The Academy was founded on the philosophy that a new generation of ethical, committed leaders is the key to Africa's development. Each year, ALA draws the most outstanding students from across Africa to its campus...

  • Senior Admissions Officer

    2 weeks ago

    Johannesburg, Gauteng, South Africa African Leadership Academy Full time

    About ALA:African Leadership Academy (ALA) seeks to transform Africa by identifying, developing, and connecting a new generation of future leaders. The Academy was founded on the philosophy that a new generation of ethical, committed leaders is the key to Africa's development. Each year, ALA draws the most outstanding students from across Africa to its...

  • Overseas Admissions Counselor

    2 weeks ago

    Johannesburg, South Africa Alliance Study Pro Full time

    Do you have experience in student counselling for overseas education? Are you looking to take the next step in your career? Then read on! We are UniiGrad, a part of Alliance Visas, established in 2012 in the UK. We are now launching our study abroad department. We are looking for a dynamic person who has 1-5 years of experience in international student...

  • Milieu Counselor

    3 months ago

    Johannesburg, South Africa St. John's Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues...

  • Milieu Counselor

    4 weeks ago

    Johannesburg, South Africa St. John's Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues...

  • Senior Admissions Officer

    3 weeks ago

    Johannesburg, South Africa African Leadership Academy Full time

    **About ALA**: African Leadership Academy (ALA) seeks to transform Africa by identifying, developing, and connecting a new generation of future leaders. The Academy was founded on the philosophy that a new generation of ethical, committed leaders is the key to Africa’s development. Each year, ALA draws the most outstanding students from across Africa to...

  • Financial Counselor

    1 month ago

    Johannesburg, South Africa St. John's Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues...

  • Financial Counselor

    4 weeks ago

    Johannesburg, South Africa St. John's Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues...

  • Discharge Planner

    3 months ago

    Johannesburg, South Africa St. John's Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues...

  • Discharge Planner

    4 weeks ago

    Johannesburg, South Africa St. John's Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues...