Current jobs related to Debt Collector - Somerset West, Western Cape - Helderberg Personnel

Are you skilled at recovering outstanding debts? My client has an exciting opportunity for a persistent, yet compassionate
Debt Collector to join their team

As a
Debt Collector, your mission is to contact debtors and reclaim the money owed. This role requires a delicate balance of assertiveness and empathy. You'll play a crucial part in maintaining financial stability while treating individuals with respect.

Responsibilities:

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Processing:Debtors

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Account Tracking: Keep tabs on assigned accounts to identify outstanding debts.
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Recovery Strategy: Strategize and execute plans to recover overdue payments promptly.
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Debtor Communication: Engage debtors to discuss their payment status.
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Negotiation: Work out payoff deadlines or payment plans.
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Customer Service: Handle inquiries and complaints professionally.
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Discrepancy Resolution: Investigate and resolve any discrepancies.
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Trust Building: Establish trust with debtors to prevent future issues.
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Reporting: Regularly update account status and maintain accurate databases.
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Escalation: Alert superiors when legal action becomes necessary.

Requirements:

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Experience: Proven track record as a debt collector.
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Deadline-Driven: Comfortable working with targets and tight timelines.
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Legal Knowledge: Familiarity with relevant legal requirements.
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Tech-Savvy: Proficient in MS Office and database management.
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Communication Skills: Excellent negotiation and persuasion abilities.
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Compassion: Polite and compassionate demeanor without compromising confidence.
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Education: High school diploma preferred.

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