Supervisor - Stewarding

2 weeks ago

Cape Town, Western Cape, South Africa Kerzner International Resorts Full time
Supervisor - Stewarding
(6951)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life.

With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.


Set in the vibrant heart of Cape Town's waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences.

The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations.

Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it's our passion

Job Summary

Ensure all utensils and equipment of kitchen is clean all the time. Ensure back area need and tidy. Ensure all subordinates are continuously trained and maintained excellent work flows

Key Duties and Responsibilities

  • Responsible for continuous necessary supply, maintenance and upkeep of food and beverage
- service and kitchen equipment in order to ensure smooth operation

  • Responsible for day to day organization of work of the hygiene team
  • He / She is responsible to assist in the Stewarding Department by enforcing the highest possible cleanliness and hygiene standards in all food processing facilities, as well as the operating equipment. Main responsibilities include dish room operations, night cleaning, back area cleaning and equipment's maintenance, banquet plating and food running.
  • Supervise the sanitation, cleanliness, hygiene as well as the quality level of product and services.
  • Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.
  • Direct and assist Stewards in order to make clean up more efficient.
  • Ensure water temperature, and chemical levels are appropriate for cleaning and documented.
  • Assist with Banquet plateups and buffet by transporting and ensuring adequate stock.
  • Assist Chefs and kitchen staff with various tasks as needed.
  • Check more specifically the proper use of chemicals and washing accessories.
  • Work with all departments to ensure items that are required for service are available when needed.
  • Take all necessary actions to reduce the loss of silverware / flatware.
  • Take all necessary actions to reduce breakage of China and Glassware.
  • Supervises employees ability to follow loss prevention policies to prevent accidents and control costs.
  • Enforces proper cleaning routines for service ware, equipment, floors, etc.
  • Enforces proper use and cleaning of all dish room machinery.
  • Responsible for daytoday organization of the kitchen and food service back of the house
- areas to ensure hotel standards are met with respect to cleanliness and hygiene

  • Constantly monitors hygiene levels of all areas and takes appropriate action
  • To carry out any additional tasks those are assigned to him/her on time
  • Should maintain awareness of food cost; ensure minimum spoilage and wastage at all times.
  • To take full responsibility for the section in the absence of Assistant BOH Manager
  • To be aware of all the house rules and to not only obey them, but to also assist in enforcing
- them on colleagues. To always conduct oneself in such a manner so as to encourage all fellow employees to do likewise

  • To keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
  • To maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
  • Attends behavioral and technical training in own and related work areas to enhance skills and develop multifunctional
  • Shares his/her skills and knowledge with all the employees
  • Coordinates functions and activities with the other Food and Beverage sections
  • Coordinates with rooms division amenities, special requests from the guests and ensures smooth operations
  • Coordinates with materials to ensure product availability and quality
  • Attends and participates in team events.
  • Participates in required training related to the job
  • To effective communicate and maintain a favorable working relationship with colleges at all levels
  • Assure professional attitude towards guest and col

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