Quality (Csv) Manager

2 weeks ago


Durban North, KwaZulu-Natal, South Africa Aspen Pharma Group Full time

JOB PURPOSE

KEY PERFORMANCE AREAS

  • Prioritises areas for quality improvement by considering the strategy, wider business objectives and results from internal and external audits.
  • Initiates improvements to processes by changing approaches and working practices, typically using recognised models.
  • Achieves and maintains compliance against national and international standards, as appropriate.
  • Identifies and plans systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems.
  • Leads, develops and is accountable for an organisational approach and commitment to quality assurance.
  • Ensures that quality assurance processes and activities are robust and based on industry best practice.
  • Considers the implications of emerging technology, approaches, trends, regulations and legislation.
  • Plans and resources the organisational quality assurance activities.
  • Monitors and reports on quality assurance activities, levels of compliance and both organisational and project risks.
  • Reviews and analyses results from audit activities and identifies improvement opportunities for the organisation.
  • Plans, organises and conducts formal independent audits of complex projects, major programmes or functional areas.
  • Evaluates, appraises and identifies noncompliances with organisational standards, and determines whether appropriate quality control has been applied.
  • Prepares and reports audit findings and determines the risks associated with those findings and ensures that corrective actions are carried out.
  • Reviews and analyses audit reports to identify common areas of noncompliance and identifies opportunities to improve the effectiveness and efficiency of the organisational control mechanisms.
  • Performs audits throughout the supply chain. Plans and oversees the assurance activities of others.
  • Ensures that projects, teams and functions have appropriate practices in place and are meeting required organisational quality levels.
  • Determines areas where existing processes should change from analysing audit findings.
  • Takes responsibility for controlling updating and distributing organisational standards. Facilitates improvements to processes by changing approaches and working practices, typically using recognised models.

JOB REQUIREMENTS

EDUCATIONAL QUALIFICATIONS & EXPERIENCE:

  • Matric / Grade 1
  • B.Com / BSc Computer Science degree or equivalent work experience

CERTIFICATIONS/REGISTRATIONS:

  • Current industry certification in architecture and quality (i.e., TOGAF, GxP, ISO 9000)
  • Business Process Management Methodology (i.e., BPM, SDLC, ITIL, DevOps, Agile, COBIT)

OVERALL EXPERIENCE:

  • 10+ years' experience of managing relationships with internal business customers

SPECIFIC EXPERIENCE, KNOWLEDGE AND REGISTRATIONS:

  • Experience and sound knowledge of Business processes, quality management and auditing and assurance practices and improvement practices
  • 10+ years' experience managing customer relationships in an operational and global services and automation in a large complex/matrix global organisation

WORK-SPECIFIC SKILLS & EXPOSURE:

  • 10+ years' experience leading and influencing customers and matching needs to solutions

SKILLS AND ATTRIBUTES

  • Innovation
  • Visioning
  • Strategic planning
  • Global thinking
  • Entrepreneurial thinking
  • Teamwork
  • Initiative
  • Results oriented
  • Systems thinking
  • Focused
  • Problemsolving and good judgment
  • Responsibility and accountability
  • Cooperation
  • Proactive
  • Resilience
  • Active listening skills
  • Presentation skills
  • Meeting facilitation
  • Organisational awareness
  • Influence skills
  • Pragmatic
  • Empathy

KNOWLEDGE:

  • Technical / professional knowledge
  • Industry knowledge

ASPEN COMPETENCIES

Business:

  • Create the Future Accountability/ Ownership

People:

  • Communicate Effectively
  • Dealing with ambiguity Embrace Change

Self:

  • Contribute Special Expertise
  • Take Action with Integrity
Aspen is committed to the principles of equal employment opportunity.

Preference will be given to applicants from designated groups through a fair recruitment and selection process in line with Aspen's Transformation Agenda.



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