Dialler Administrator

2 weeks ago

Krugersdorp, Gauteng, South Africa Trans Coastal Springs Full time

Responsibilities

Understand the business processes to effectively support the campaign
Ensure effective lead loading of data into the dialler/operation for optimal calling and control by following the standard lead loading procedure
Reporting on lead usage
Reset metrics where necessary
Run Daily/Weekly/ Monthly data/dialler reports
Evaluate, analyse, and tune dialler and /or campaign parameters, call dispositions to drive better understanding of the leads data and implement agreed changes based on results
Contribute to the production of all required management information for all levels of Telesales management reporting requirements

Qualifications:

Salary:
R15,000.00 per month