System & Product Specialist

2 weeks ago


Cape Town, Western Cape, South Africa PSG Insure Full time

Job description:

Responsibilities:

Strategic Contribution:

  • Strategic shortterm insurance product development.
  • Ground up product specification, development, documentation, testing to completed product implementation.
  • Improve current product expansion, development to drive enhancements and efficiencies.
  • Actively Identifying new beneficial product and system enhancements.
  • Product backlog and high priority / high risk grooming.
  • System setup Improvement by challenging the status quo across departments.

Return on Investment:

  • Benefits to business. (Internal processing, enhanced product quality, etc.)
  • Ensure developments focus on cost effective efficiency drivers.

Governance Process:

  • Improve project tracking and reporting end to end.

Portfolio Management:

  • Inclusion and contribution to company projects portfolio.
  • Improvement to portfolio coordination via PM tools and techniques.
  • Improve project processes via cross departmental engagement.
  • Ensuring that product expansion and development is in line with business vision and mission.
  • Owning product specification and system development in conjunction with the product owners.
  • Driving Binder and Outsourced 3rd party platform core product development & alignment to Western standards.
  • Support data alignment between 3rd Party systems and Western data requirements.

Project Management:

  • Skills Development (Personal)
  • Regular administration and reporting tasks.

Resource Management:

  • Increasing visibility on team tasks and work packages.
  • Developing team performance (

Stakeholder Management:
Improve Overall Internal Stakeholder Satisfaction)

Minimum Requirements:

  • Relevant tertiary qualification.
  • Project Management background will be advantageous.
  • Minimum 5 years' experience within the shortterm insurance industry and/or technical systems specialist background (Short term insurance system/platform provider)
  • Knowledge of shortterm insurance products.
  • Integral knowledge of the Tial system and/or any similar short term insurance administration platform.


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