Certification Supervisor

2 weeks ago

Johannesburg, Gauteng, South Africa Mastech General Trading Full time
Reporting directly to the ETQA Manager: the incumbent shall be responsible for the following:

  • Analyse learner result verification reports in line with SASSETA policy and requirements
  • Authorise capturing of learner results and printing of certificates
  • Ensuring compliance with and implementation of relative policies and procedures
  • Ensuring that the certificates reports during Auditing exercises are submitted as required
  • Track certification approval and manage that timeframe is complied with
  • Ensure that Artisan serial numbers are issued for NAMB certification
  • Supervise the Update process on the system with progress steps and actions including sample testing of Learner Achievement results before printing
  • Supervise submission of all learner result verification documentation and copy certificates to Registry for filing when process is completed
  • Report on certification as required
  • Update system with approved certification information
  • Report system issues to ICT to ensure continuity
  • Ensure that Learner Registration information is complete, valid and compliant
  • Ensure that certificates are produced and distributed according to SDP stipulation and
requirements and within timeframes

  • Supervise the accurate and correct certificate printing process
  • Address irregularities and implement corrective action as required
  • Complete and maintain a comprehensive register with individual issued certificates and date of production and distribution
  • Coordinate reissue of certificates to validated recipients within timeframes
  • Report on certificate processing as required
  • Ensure stock availability and ordering of certificate stationery
  • Attend SAQA/NLRD and QCTO meetings representing SASSETA to ensure the correct Learner Data is submitted
  • Secure information and provide feedback on certification requirements
  • Receive and resolve queries from stakeholders within timeframes
  • Ensure required levels of competence of team members are met
  • Facilitate the required training interventions to close skills and competency gaps
  • Ensure upskilling of team relating to policies and procedures compliance
  • Mentoring and coaching identified team members where gaps are evident
  • Establish and implement appropriate KRA's to the team to meet the expected deliverables of the Unit.
  • Manage the performance process relating to the Certification team
  • Manage employee relations and disciplinary and grievance aspects

JOB REQUIREMENTS:

  • Grade 12 is requirement
  • An NQF Level 6 qualification in Training and development / Education Management / Monitoring and Evaluation / OD ETD is required
  • A minimum of 3 years' experience in Sector Education and Training environment.
  • A minimum of 2 years supervisory experience is required
  • Must have a moderate understanding of the core function of the division
  • Must be computer literate at an intermediate level
  • Must have a sound understanding of Skills Development
  • Must have previous experience in working with diverse stakeholder constituencies

SKILLS AND ATTRIBUTES REQUIRED:

  • Professionalism
  • Professional Ethics and Integrity,
  • Diligence,
  • Conflict management and resolution skills,
  • Compliance orientation,
  • Good communication skills (oral and written),
  • Ability to prioritize and work under pressure
  • Detail orientated person,
  • Ability to take initiative

Salary:
R25, R40,000.00 per month

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