Senior Team Leader

2 weeks ago

Johannesburg, Gauteng, South Africa Hollywoodbets Full time

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories.

From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning.

Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit.

Join our Team and let's reach for the stars.
We have an amazing opportunity for a Senior Team Leader in our Newtown Branch. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for managing the Branch to achieve the business objectives in accordance with the Regional and Retail Operations strategy.


With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring: 1 year in a management capacity or managerial experience

A Bonus To Have:
Relevant Diploma, Degree or NQF 4 Learnership.
Valid driver's license.1 year sales management experience.1 year cash management experience.1 year within the Gaming or Betting industry.

What You'll Do For The Brand:
Branch growth
To manage the achievement of targets and branch growth in accordance with operational procedures.
Branch Administration and Cost Management.
Manage branch cost and budget to ensure maximum profitability and manage monthly expenses.
Cash management within the branch according to defined processes, procedures and minimize risks, theft and fraud.
Ensure daily banking schedules are submitted to the Area Manager.
Ensure adherence to credit card administration and EFT policies where applicable.
Senior Team Leaders must send an email notifying the Branch, Regional Manager and Cash Management Department of the shortage.
Recovery process must be managed in line with processes and procedures.

Manage branch stock control to ensure that there is sufficient supply (although not over/under).Ensure that a stock taking is done weekly and account for stock shortages.

Manage all security aspects in the branch.
Branch Appearance
Ensure that the branch is always neat and tidy according to Hollywood standards.
Ensure that the facilities are well maintained and in working condition.
Branch reporting
Ensure that daily newsflashes provide a high-level overview of the operations for the day.

Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk and compliance issues.

Customer Experience
Ensure superior customer service and customer experience.
Pro-actively address customer complaints and ensure customer feedback is positive.
Build strong relationships with regular customers and punters.

Create a customer centric culture within the branch and drive the philosophy of "service with a smile" at all times.

Compliance
Ensure compliance with company, legislative and legal requirements.
More specifically, ensure compliance with Gambling Board requirements.
Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities.

Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.

Communication

Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns.

Ensure that the correct line of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.

Ensure staff attendance and behaviour is manage with the directive of the Area Manager.
Identify training and development areas and address interventions with the Area manager.
Ensure all new take on documentation is submitted timeously to the Human Resources department.
Values
Actively promote the Hollywood values.
Live the values and lead as an example to the team.

What You'll Bring To The Team:
Good communication and Interpersonal skills.
Excellent planning, organisational and time management skills.
Strong attention to detail and the ability to show initiative at all times.
High ethical standards and must be reliable at all times.
Impressive people management and reporting skills.
So, are you ready to level up, learn and perform at your best? Apply now
Please note that only team members who meet the stipulated minimum requirements will be considered.

#J-18808-Ljbffr

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Wesbank Full time

    Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficienciesEngage with the customers in a professional way as specified in the service standards and ensure...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and ensure...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Life Assurance Ltd Full time

    Description Dear Future, Team Leader The role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow Are you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Rmb Full time

    Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficienciesEngage with the customers in a professional way as specified in the service standards and ensure...

  • Team leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Point connections services Full time

    our organization is looking for a team leader and field sales trainer the role of the leader will be to build and recruit candidates and expand the businessbuilding a field sales team and monitoring candidates sales performance the leader should have sales experience in selling teaching and monitoring representatives sales performance on a daily basisthis...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Full time

    About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To manage allocation and quality of work within area of responsibilityexperience and qualifications: Grade 12 2 years relatedadditional requirements:responsibilities:...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and ensure customers needs and expectations are understood in dealing with people...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Intellibpo Full time

    We are looking for a call centre customer care team leader/supervisor to join and leader a team of customer care agents for our client Navex.Salary: R12 000,00 - R13 000,00 per monthAbility to commute/relocate: Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required)Experience:Call Centre Customer Care: 1 year...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Webhelp Full time

    Job AdvertAt Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised.We're on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Braamfontein office where you'll work on an exciting international campaign.We...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow.Are you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and ensure...

  • Team Leader-2

    2 weeks ago

    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and ensure...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Merchants Full time

    Team Leader (JHB) Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a...

  • Team Leader

    2 months ago

    Johannesburg, Gauteng, South Africa Apex Group Full time

    Team Leader - AccountingJohannesburg, South Africa (Full Time) Reporting Lines: Senior ManagerAbout Apex Business Services Apex Business Services , an Apex Group Company, is dedicated to delivering exceptional service with a personal touch. We are proud to place the utmost importance on developing strong personal relationships with our clients and that...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Yelani consultants Full time

    Yelani Consultants is seeking dynamic individuals to join our team as Face-to-Face Insurance Sales Team LeaderRequirements: Minimum of one year experience in insurance sales Matric certificate Proven ability to build and lead successful teams Selfmotivated and capable of working with mínimal supervision

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa MyCalling Full time

    Team Leader Agents, GautengWhat you will be doing People Management Coaches the team in order to ensure quality of delivery meets the appropriate standard Measures and manages the team to ensure outofline situations are immediately addressed Communicates information in a timely, accurate and understood manner to all team members Ensure that all Human...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa PRR Recruitment Services Full time

    Looking for a Team leader to run a new department The ideal candidate will have a min of 2 years experience in Camunda. Been the person whom everyone wants to go to. MUST HAVE Camunda Send your CV to

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa CallForce Full time

    Team Leader - Sales Fulfilment TeamJoin our dynamic team at CallForce, an esteemed BPO service provider offering tailored contact centre solutions from South Africa to the global market. At CallForce, we envision substantial growth in the South African GBS sector by creating job opportunities for the youth and fostering valuable skills for bright...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Integrated Global Services (IGS) Full time

    About UsIGS is a specialist in global on-site solutions with extensive shop production capabilities. Our Technology Research Center helps the world's leading energy, power, and industrial companies solve their most critical surface engineering-related problems, improve coating and welding techniques, and evaluate material performance.Position Title &...

  • Team leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Premium connec Full time

    Our new branch is expanding we are looking for sales trainers and team leaders to join the teamcandidates will assist in the growth of the business and finding potential clients for our campaignsResponsibilities:business to business salesdirect client interacting territory managementteam building and monitoringleadership skillstime managementtarget...

  • Team Leader

    2 weeks ago

    Johannesburg, Gauteng, South Africa Barrows Full time

    Job Purpose:The Team leader is responsible for maintaining and installing a specific product into store, which could include, but is not limited to,organizing products for display, Planning Visual Merchandising, Lighting, building of unitary and store negotiations. An installation team leader is responsible for day to day operational activities in store by...