Digital and Online Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Anova Health Institute NPC Full time
_Anova is an NGO that empowers people and changes lives.

Good health and quality of life are what motivates us to provide healthcare solutions and support for those who need it most.

_

  • We are looking for a digital and online specialist to develop, design and maintain public facing digital communication assets and platforms. The successful incumbent will provide Indepth knowledge of digital technology and trends to create and implement digital strategies for various projects. The incumbent will be expected to Interpret data from varying analytical platforms in order to analyse key successes and challenges, also Identify and support key traffic drivers._
  • The incumbent will liaise with all the Anova stakeholders from internal to external for relevance and ensuring that the service rendered is of superior quality and service._

Key Duties and Responsibilities

Develop & Maintain Websites

  • Develop and manage all organisational websites.
  • Ensure websites are resilient to hacking attempts.
  • Websites are well maintained with uptodate content.
  • Manage enquiries coming from the website.
  • Manage various users accessing restricted site areas.
  • Create UX journey and flow.
  • Update, create or manipulate code and/or plugins. Research and development of emerging technology, methodology and trends.

Digital and Social Media Management

  • Develop, update and manage internal and external social media platforms.
  • Community management.
  • Programme campaign & Content management.
  • Define digital social media tone and content type.
  • Determine digital and social media platforms best suited for the projects.
  • Identify traffic delivery methods for digital and social media.
  • Interpret data from analytics to evolve and modify strategies.

Stakeholder Engagement

  • Engage with the stakeholders to determine their needs to influence our content.
  • Review feedback from our stakeholders to improve our digital online services and content.

Analysis and Reporting

  • Collate and analyse data using various tools.
  • Assess risks and provide recommendations to the business on best/worst tools or sources to use for their marketing campaigns.
  • Link analytical data to paid media drive.
  • Analyse effective content that has been created and shared.
  • Provide weekly and monthly reports to stakeholders.

Any other relevant tasks as agreed with line manager.

Minimum Qualifications, Experience and Skills Required

  • Any relevant qualification in digital and social platforms.
  • A minimum of 8 Years' work experience in the digital and social media platforms.
  • Have thorough understanding and knowledge of online technologies (focusing on open
- source technologies i.e., PHP, MySQL) as well as HTML and CSS.

  • Handson experience working with website content management systems.
  • Strong analytical and Interpretation skills of digital and online data or relevant sources.
  • Strong project management skills and ability to prioritise multiple, time sensitive projects.
  • Indepth knowledge of social media platforms, social community management, crisis control and building online communities.
  • Excellent customer relationship management skills.
  • Computer literate.
  • Excellent verbal and written communication
  • Ability to pay attention to detail.
  • Analytical and problemsolving skills.
  • Up to date with technological trends.
  • Creative and solution driven especially in the designing on digital and online content.
  • Excellent business acumen skills.

Closing date: 29 March 2023


In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

Preference will be given to persons with disabilities.

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