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Supervisor: Foreman
3 months ago
Wadeville, South Africa Motus Corporation Full time**Cargo Commercial Vehicles Germiston **currently has a vacancy for a **Supervisor: Foreman. **The** Supervisor: Foreman **will be reporting directly** **to** **the** Manager: Service.** APPLICATION REQUIREMENTS: - Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications. **Position...
Supervisor: Foreman
4 months ago
Wadeville, Gauteng, South Africa
Motus Corporation
Full time
Cargo Commercial Vehicles Germiston currently has a vacancy for a
Supervisor: Foreman
The
Supervisor:
Foreman will be reporting directly
to
the
Manager: Service.
APPLICATION REQUIREMENTS:
- Applications should be accompanied by an uptodate CV indicating achievements, knowledge, skills and qualifications.
Position Overview:
Specific Role Responsibilities:
- Develop and implement a staff resource plan in response to the needs of the workshop
- Manage and record staff leave, training and other "nonbillable" time correctly in order to minimise the impact on productivity and revenues in conjunction with the Workshop Manager
- Motivate team members using appropriate and approved methods to produce their best results
- Ensure efficient and correct "loading" of workshop hours
- Load workshop according to productive and available staff
- Ensure that CXi is consistently above Group minimum standard at all times
- Discuss CXi results and potential action Plans
- Develop and commit to relevant labour sales and profit targets in relation to the Workshop
- Manage and monitor labour sales and workshop profitability at all times
- Conduct effective Workshop Planning
- Control workshop productivity (i.e. hours worked / hours sold) and efficiency (i.e. flat rate time with actual time
- Review all allocating hours clocked on all job cards to hours sold (i.e. profitability)
- Loading of TIPS Cases for unresolved technical problem (to enhance product uptime)
- Assist and guide technical staff throughout technical problem identifying stages
- Implement future corrective actions plans to various technical problems
- Monitor and communicate staff target achievements and implement corrective action plans
- Assist technicians with unresolved technical problem (if unresolved)
- Ensure customer is informed off all work done on vehicle via Service Advisor
- Maintain and monitor Productivity reports
- Maintain a database recording the mechanics/ technicians time and efficiency analysis
- Assist technical staff with problems and facilitate on the job training sessions (OJT)
- Ensure that warranty work is done in accordance with MPC standard warranty policies and procedures
- Ensure that all sundries and controlled wastages of consumables are minimized
- Plan staff leave, training and other "nonproductive" times efficiently in order to minimize negative effects on productivity
- Ensure customer needs are attended to and actioned according to agreed deadlines and quality standards
- Monitor and maintain Diagnostic equipment and ensure maximum access/availability
- Improve and maintain customer service index percentages to agreed standards
- Prewrite job cards if necessary
- Liaise with the Parts Department regularly and according to agreed processes to ensure timeous availability of parts
- Ensure that all relevant MPC core standards are adhered to at all times
- Ensure that correct technical information is available and used by Technicians
- Ensure that all information in the WIS and Xentry DS are uptodate and accurate at all times
- Ensure all specialized workshop equipment is in workable condition (i.e. diagnostic testers, lifts, special tools, complete toolboxes etc
- Ensure neat and tidy workshop space at all times
- Ensure all relevant soft/hard copy documents are filed accurately for easy accessibility
- Ensure compliance to Daimler Truck CI (corporate identity) guidelines within department
- Discuss all Daimler Truck product (Mercedes/FUSO/Unimog) bulletins, workshop comebacks and escalated technical problems
Qualifications and Experience:
- At least 23 years Team Leading experience in the Commercial Vehicles Environment
- Matric / Grade 1
- Must be a Qualified Diesel Mechanic
- Must have SA Citizenship
Skills and Personal Attributes:
- Ability to install and administer computer hardware, software and networks
- Delivering Quality Results & Meeting Customer Expectations
- Excellent analytical problemsolving skills
- Sound Decisionmaking skills
- Effective verbal, written, presentation, and listening communication skills
- Computer skills including the ability to operate computerised accounting spreadsheet, word processing, graphics and website development programmes at a highly proficient level
- Stress management skills
- Time management skills
- Customer orientated
- Interpersonal skills
- Ability to work in a team as well as independently
- Customer orientated
- Ability to handle confidential matters, set priorities, work well under pressure with attention to detail
- Planning & Organising
- Following Instructions & Procedures
- Adapting, Diligent & Responding to Change
- Achieving Personal Work Goals & Objectives
- Deciding & Initiating Action