Lodge Reservations Travel Specialist
2 weeks ago
- Creative and out of the box planning and designing of leisure FIT tailormade itineraries
- Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents
- Ensuring turnaround times are strictly adhered to according to standard operating practices
- Proactive selling of products and services ensuring the best possible itinerary for the guests
- Saturday duty on a rotation basis
- Public Holiday duty on a rotation basis
- Backup for colleagues when they are away from the office
Requirements:
- Must have at least 5 or more years tour operating experience
- Tourplan experience is an advantage
- A good knowledge on any of the follwoing destinations: South, Southern and East Africa
- An indepth geographical, logístical and product knowledge of two of the following regions: South, Southern and East Africa
- Good understanding of delivering excellent service to agents/guests
- Working knowledge of WETU and GDM
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