Manager, Client Retention, Air

3 weeks ago

Cape Town, Western Cape, South Africa Smart Placements Full time

3 Years experience as a Sales Executive or Key Accounts Manager, including 1 year exposure leading / managing a team
:

-
1 Year experience in presenting to internal and external stakeholders. P&L management experience.

Other Minimum Requirements
Must have reliable transport to and from work

Must have a valid, unendorsed Code 08 drivers licence

Ability to travel nationally and internationally when required Willing to work extended hours when necessary.

Electives

  • Exposure to
    SCOR:
  • Must have a high level of selling and public relations skills
  • Must be able to build and maintain strong relationships with customers Musthave the ability to sell on a strategic, tactical and operational level
  • Punctuality and good time management skills are essential elements for this position Must be able to work under pressure

Duties & Responsibilities

  • Lead and manage the team to protect the existing profitable clients through a specific process in terms of account management to ensure sustainability and growth of the business.
  • Ensure growth of the existing client base by implementing appropriate increases timeously.
  • Develop and initiate industry and product relevant solutions and best practice to differentiate as market leaders.
  • Manage and lead the retention team based on performance measurement to ensure profitable growth, service excellence and client centricity.
  • Ensure service excellence by recruiting and developing high performance team members.
  • Effectively interact / liaise with relevant stakeholders in order to achieve five star qualities to the client. Compile budgets in order to forecast accurately and plan for sales and operational planning.
  • Lead the retention team in line with the company's strategic initiatives within and across business units.
  • Identify areas for development, develop training material; facilitate training and gap analysis of individuals in line with career pathing.

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Salary:

From R90,000.00 per month

Application Question(s):

  • Sales Executive or Key Accounts Manager, including 1 year exposure leading / managing a team, experience in presenting to internal and external stakeholders. P&L management experience.

Experience:

  • Sales Executive/
Key Accounts Manager: 3 years (required)
- exposure leading / managing a team: 1 year (required)
- presenting to internal/external stakeholders: 1 year (required)

  • P&L management: 1 year (preferred)
Logistics Management: 1 year (required)

  • Exposure to

SCOR:
1 year (required)

License/Certification:

  • Code 8 (B) (required)

Ability to Commute:

  • Cape Town, Western Cape (required)

Ability to Relocate:

  • Cape Town,

Western Cape:
Relocate before starting work (required)

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