IT Technician

2 weeks ago

Paarl, Western Cape, South Africa Edge Personnel (Pty) Ltd Full time
You will be responsible for but not limited to:
Understanding of Network protocols

Networking knowledge is required (Fibre Routers, Wi-Fi Access Points)

Helpdesk knowledge and experience dealing with users and understanding how to deliver clear and effective IT Support Services

Network Cabling, Wireless configuration, and management

Install, configure, monitor, and maintain Backups

Hardware troubleshooting

Software Installations

Remote support

Hardware installation

Understanding User requirements Desktop / Laptop setup

Printing/Scanning support (IP Printing, shared network printing, local printers)

Virus and Malware detection, prevention

Update internal systems with all work carried out

Installation of new computer systems and solutions

Training customers on installed computer systems and software programs

Support, troubleshoot and resolution of call outs relating to installed - software and hardware programs on customer site

Finding solutions and adapting software for best use within the customer environment

Matric

CompTIA A+ & N+ Certification will be adv.

Knowledge of:
Computer / Laptop Hardware, troubleshooting, backup solutions, Windows 10 / 11, Microsoft 365, Network administration and cabling, CCTV (Analogue & IP), Ubiquite, MikroTik, Windows networking experience

Good understanding of Microsoft products

Valid Driver's License

Understanding and passion for the industry

Ability to work independently and within a team

Customer Service Orientated

Salary:
R12, R15,000.00 per month

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