IT Change

2 weeks ago

Sandton, South Africa Discovery Ltd. Full time

Business Unit:
Discovery Bank
Function:Banking
Date:29 Apr 2024- IT Change and Release Manager
About Discovery

  • Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fastpaced and dynamic environment enables smart, selfdriven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
    About Discovery Bank
  • Discovery Bank is a bank like no other a sharedvalue bank, designed with our clients in mind. We're all about sharing the value that clients create when they manage their money well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them of what it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you're adaptable, a problemsolver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing a quality service experience, we have a job for you where you can be your best in an environment that's safe and nurturing.
    Job Purpose
  • To formulate, position, manage and coordinate the IT Change and Release Management function and processes provided in the development and production operation of the system and infrastructure landscape in line with industry best practice, ensuring high levels of availability and stability of the business systems and infrastructure.
    Areas of responsibility may include but are not limited to

Process

Change Management

  • Ensure that new IT services and changes to existing IT services are introduced in a controlled and nondisruptive manner to the Discovery Purple production environment.
  • Ensure that Discovery Purple has a robust Change Management process which is clearly understood and followed by all relevant stakeholders.
  • Ensure that all ICT changes are assessed of their impact to normal business operations and the risk is assessed, documented and either mitigated or accepted;
  • Provide effective communications around changes that informs various stakeholders of the reasons for the change (why?), the benefits of successful implementation (what is in it for us, and you) as well as the details of the change (when? where? who is involved?).
  • Establish and provide secretariat duties to the Change Advisory Boards.
  • Develop and manage the integration of Change Management to ALL other ITSM processes, the rest of IT operations, Business Systems, Discovery Group Technology Infrastructure and all other relevant stakeholders.

Release Management

  • Ensure that all releases meet a defined release readiness criteria e.g. build standards, testing, user training, release notes, operational support procedures etc. prior to approval and implementation.
  • Coordinating the documentation (release plan, resource plans, rollback plans etc.) and implementation activities of all release requests.
  • Provide an interface with the PMO to ensure that all programmes and projects are aligned to the release management requirements.
  • Communicate and manage expectations of the customer during the planning and rollout of new releases.
  • Ensure that master copies of all software are secured in the Definitive Media Library (DML) and that the Configuration Management Database (CMDB) is updated.
  • Develop and manage the integration of Release Management to ALL other ITSM processes, the rest of IT operations, Business Systems, Discovery Group Technology Infrastructure and all other relevant stakeholders.

Other

  • Direct, control, coordinate & optimise resources to meet established objectives & deliver agreed results within the defined functional areas.
  • Provide periodic reports on performance against plan & progress on mediumterm initiatives & use to realign operating plan and objectives appropriately.
  • Use insights & knowledge gained from high level reports to conduct abstract, conceptual & comparative analysis to define functional strategy.
  • Proactively identify interconnected problems, develop and model alternative solutions as well as contingency plans to resolve value chain conflicts.
  • Establish and maintain effective business relationships with customers to ensure compliance and establishing a healthy feedback channel.
  • Continuously identify of improvement areas that will enhance efficiency. Ensure that the identified ITSM tool is configured optimally to always enhance the operation of Change and Release Management.

GOVERNANCE

  • Ensure the consolidation of the risk profile for the area of accountability, manage critical risks and ensure feedback integration.

PEOPLE

  • Communicate strategic co

  • Enterprise Architect II

    1 week ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo facilitate the development of future-state architecture and ensures its effective adoption. Provide and identify operational opportunities, overall direction, guidance and definition of the enterprise architecture that effectively support business strategies. Advocating and supporting the enterprise's IT strategy, identifying and analysing...

  • Enterprise Architect II

    2 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo facilitate the development of future-state architecture and ensures its effective adoption. Provide and identify operational opportunities, overall direction, guidance and definition of the enterprise architecture that effectively support business strategies. Advocating and supporting the enterprise's IT strategy, identifying and analysing...

  • Domain Architect

    2 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeDeveloping a Capability Architecture across clusters to realise the business strategy in the context of the organisational technology strategy. Responsible for one or more of the key Information Technology subject domains including but not limited to: Business architecture, Integration Architecture, Infrastructure Architecture, Security...

  • Domain Architect

    2 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeDeveloping a Capability Architecture across clusters to realise the business strategy in the context of the organisational technology strategy. Responsible for one or more of the key Information Technology subject domains including but not limited to: Business architecture, Integration Architecture, Infrastructure Architecture, Security...

  • Azure SQL Database Administrator

    2 weeks ago

    Sandton, South Africa Total IT Recruitment Full time

    Leading Software House is looking for a AZURE SQL Database Administrator who will take ownership of the databases and the primary responsibility is to ensure the optimal performance of all database tables, stored procedures, and views. This role involves identifying issues and making recommendations for infrastructure changes as needed. It is a **remote...

  • Technology/Domain Specialist II

    1 week ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo consult on specific technology through sought after advise and deep expertise and credibility in the industry. Expert in understanding how technology is applied in the organisation and ensure all outputs are in compliance with current governance and legislation.Job ResponsibilitiesConsult and provide advice on the use of the specific...

  • Technology/Domain Specialist II

    1 week ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo consult on specific technology through sought after advise and deep expertise and credibility in the industry. Expert in understanding how technology is applied in the organisation and ensure all outputs are in compliance with current governance and legislation.Job ResponsibilitiesConsult and provide advice on the use of the specific...

  • Middleware Mq Series Specialist

    1 month ago

    Sandton, South Africa e-Merge IT Recruitment Full time

    Originally based in South Africa, but has expanded its footprint globally, operates in three main areas**:Asset Management, Wealth & Investment**, and **Specialist Banking.** A division that provides a range of services to high-net-worth individuals, including investment management, private banking, and financial planning. Looking to hire a **Middleware...

  • Middleware Mq Administrator

    1 month ago

    Sandton, South Africa e-Merge IT Recruitment Full time

    Originally based in South Africa, but has expanded its footprint globally, operates in three main areas**:Asset Management, Wealth & Investment**, and **Specialist Banking.** A division that provides a range of services to high-net-worth individuals, including investment management, private banking, and financial planning. Looking to hire a **Middleware...

  • Middleware Mq Series Specialist

    2 weeks ago

    Sandton, South Africa e-Merge IT Recruitment Full time

    Originally based in South Africa, but has expanded its footprint globally, operates in three main areas:Asset Management, Wealth & Investment, and Specialist Banking. A division that provides a range of services to high-net-worth individuals, including investment management, private banking, and financial planning.Looking to hire a Middleware Administrator...

  • Middleware Mq Administrator

    2 weeks ago

    Sandton, South Africa e-Merge IT Recruitment Full time

    Originally based in South Africa, but has expanded its footprint globally, operates in three main areas:Asset Management, Wealth & Investment, and Specialist Banking. A division that provides a range of services to high-net-worth individuals, including investment management, private banking, and financial planning.Looking to hire a Middleware Administrator...

  • Azure SQL Database Administrator

    2 weeks ago

    Sandton, South Africa Total IT Recruitment Full time

    Leading Software House is looking for a AZURE SQL Database Administrator who will take ownership of the databases and the primary responsibility is to ensure the optimal performance of all database tables, stored procedures, and views. This role involves identifying issues and making recommendations for infrastructure changes as needed. It is a remote...

  • Junior Data Engineer

    2 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeThe purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Company Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the...

  • Junior Data Engineer

    4 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeThe purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Company Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the...

  • Junior Data Engineer

    4 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeThe purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Company Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the...

  • Solution Architect

    4 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo provide overall application systems design and balance requirements against resource utilization and architectural factors and in line with Company business strategy.Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation goals by participating in Company Culture building initiativesParticipate and support...

  • Solution Architect

    4 weeks ago

    Sandton, South Africa Progressive IT Resourcing Full time

    Job PurposeTo provide overall application systems design and balance requirements against resource utilization and architectural factors and in line with Company business strategy.Job ResponsibilitiesContribute to a culture conducive to the achievement of transformation goals by participating in Company Culture building initiativesParticipate and support...