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Senior Debtors and Credit Controller
2 weeks ago
Key Performance Area:
- All queries are followed up and resolved in the shortest possible timeframe within policy framework
- A professional attitude is displayed when responding to a customer's needs.
- Methods for improving customer services are proposed, developed and continuously updated.
- Internal and external customers are constantly updated as to the progress of their Query
- Interact with Sales and Marketing Division, IT Department, Credit controllers, Credit Managers and the Warehouse
- Supply customers with all documentation before requested where possible
- Sort and split statements and ensure customers receive statements monthly on time
Minimum Requirements:
- Matric / Grade 1 5+ years Senior Credit control experience
- Must have State Experience
- An advantage would be Pharmaceutical wholesale experience
- Computer literate
- Excel
- Credit Management Diploma an advantage
- Knowledge of BAAN system an advantage
Skills and Competencies:
Skills:
- Analytical skills
- Problem solving
- Time management
- Planning skills
- Interpersonal skills
- Decision making skills
- Service orientation
- Communication skills
Attributes:
- Initiative
- Confidentiality
- Customer focused
- Interpersonal sensitivity
- Patience
- Attention to detail
- Logical thinking
- Information seeking
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