Professional Services Consultant

2 weeks ago


Pretoria, Gauteng, South Africa SHL Global Full time
SHL South Africa is currently seeking a Professional Services delivery consultant.

This is an exciting role as it will provide the successful incumbent with an opportunity to use their technical experience as a psychologist or psychometrist for delivery purposes.


Key Accountabilities:

  • To deliver quality talent project components, driven by ethical standards, according to the set standard and scope.
  • To maintain a level of professionalism and business acumen to engage effectively with client as well as deliver consistent quality according to a standard methodology.
  • To continuously develop a level of professionalism and business acumen to engage effectively with clients.
  • To monitor separate projects for profitability and efficiency in order to identify opportunities for continuous business improvement.
  • To maintain the integrity of the overall solutions, overseeing any escalations and being involved in rescoping if required.
  • To accurately and consistently attend to administration and recordkeeping.
  • To promote crossfunctional collaboration and ensure knowledge share across the business.
  • To identify crosssell and upsell opportunities while delivering talent solutions.

Experience and Qualifications:

  • The successful incumbent will possess a bachelor's degree and be a registered Industrial Psychologist or Psychometrist with the HPCSA.
  • Experience within talent management/measurement, including:
  • Experience as a client facing consultant and having presented training courses is preferred.
  • Possess talent management knowledge and experience working with HR strategy and processes, organisational behaviour and organisational development.
  • Good knowledge of psychometric concepts and best practice
  • Data analytics experience (highly preferred)
  • Experience of demonstrating ROI/business value/measurable impact to clients
  • Delivery of training and facilitation of workshops
  • A persuasive and credible networker with skills to develop existing opportunities and leverage new ones

About Us

  • We unlock the possibilities of businesses through the power of people, science and technology.
  • We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, groundbreaking science and business transformation.
  • When you inspire and transform people's lives, you will experience the greatest business outcomes possible. SHL's products insights, experiences, and services can help achieve growth at scale.
    What SHL can offer you
  • An inclusive culture.
  • A fun and flexible workplace where you'll be inspired to do your best work.
  • Employee benefits package that takes care of you and your family.
  • Support, coaching, and onthejob development to achieve career success.
  • The ability to transform workplaces around the world for others.


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