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Relocate to Cape Town German Speaking Customer
2 weeks ago
Relocate to Cape Town German Speaking Customer Service Advisor
Our Client is a captive contact centre providing seamless 24/7 customer support services in multiple languages.
Over the years, they have diversified into providing 24/7 multilingual contact centre solutions to global names in aviation, telecommunication, retail and finance.
Job type:
Onsite | Full-time
Salary:
R Benefits
Requirements:
- Fluent in German (B
- C2)Flexibility to work shiftsPrevious customer service experience preferred
Responsibilities-Create customer confidence and develop the appropriate solutions to increase customer satisfactionActively support the improvement of our customer serviceProcessing and taking ownership of all incoming and outgoing contacts in a multimedia environmentProcessing pertinent information into relevant databasesHandling and taking full responsibility for customer-related queriesMake outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
Performing extra tasks given by managers / shift supervisors as required
We are looking forward to hearing from you
—
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Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in
Malta and
Cape Town
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