Non Motor Negotiator

3 weeks ago

Cape Town, Western Cape, South Africa Old Mutual Full time

Description

Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims. Answer telephone and email queries from the brokers, based on updated logs Analyse claim and confirm cover Draft rejection letter if claim rejected Request and analyze policy file and related documentation Appoint assessor, if required Capture/register claim Settle claims within mandate Recover 3rd party claims Prepare payments file on successful recovery Finalise claim as per Old Mutual Insure standard Keep broker informed at all times in terms of progress of claim

Accountability & Urgency:

Is responsible for own effectivity and related results. The function is a highly pressurised and complex environment that demands that claims and tasks are treated with extreme urgency.

Business Acumen:

Understanding main business drivers in order to impact on decision making and get things done; maintaining awareness of developments in the organizational structure and politics; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value.

Teamwork:

Co-operates and works well with others in the pursuit of team goals; shares information; supports others.

Claims Processing:

Understanding and effective application of the claims processes that he or she is responsible for as well as to link and drive the intended results including service and costs. This includes an innate understanding of claims policy wordings, processes and systems to ensure effectivity of the team and outcome of the goals and objectives as well as technical expertise on vehicle damage

Quality Driven:

He or she needs to have high standards on quality without diminishing effectivity that support the business objectives and delivers exceptional customer service and experience.

Customer Centricity:

The ability to prioritise customer service and customer experience as well as claims processes and any other stakeholder. Customer service should be the foundation of which all decisions are made.

Decision-Making and Problem Solving:

The ability to do complex reasoning that analyses symptomatic challenges and derives the implementation of effective solutions to ensure claims service and process continuity. The team member is expected to apply skills and expertise in decision making to achieve results.

Team Player:

The ability to work well with others and support peers and colleagues that fosters team success.

Relationship Management and Networking:

Builds networks with parties that can enable the achievement of the team goals and objectives. Successfully builds trust and rapport with customers. Presents solutions that meet customer objectives

Minimum Job Requirements (Experience, Skills and Qualifications):

Matric 4 years short term claims experience Technical ability to effectively direct claims Understanding of claims processes and service requirements Appropriate insurance qualification/ degree Minimum period required to perform productivity in this job: 4 – 6 months

Skills

Claims Negotiations, Claims Settlement, Client Negotiations, Settlement Negotiations

Education

Bachelor of Commerce (BComm) (Required)

Closing Date

06 June 2024

  • Motor Dealership License

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level ExperiencedJob Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Sub Category:Administration OtherJob Type: Full-Time Basic Salary:Market Related Basic Salary Company Car: No Incentives/Commission: No Company Benefits: Job Shift: Monday...

  • Motor Dealership Receptionist

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Sub Category: Reception/Personal Assistant Job Type: Full-Time Basic Salary: Market Related Company Car: No Incentives/Commission: Company Benefits: Yes Job...

  • Motor Dealership Costing Clerk

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category WorkshopMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category:Costing & WarrantiesJob Type: Full-Time Basic Salary: Market Related Company Car: No Incentives/Commission: Yes Company Benefits: Yes...

  • Motor Industry Creditors Clerk

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category: Debtors/Creditors Job Type: Full-Time Basic Salary: Market Related Company Car: No Incentives/Commission: No Company Benefits:...

  • Motor Dealership Driver

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level ExperiencedJob Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category:Administration OtherJob Type: Full-Time Basic Salary: Market Related Company Car: No Incentives/Commission: No Company Benefits: Job Shift:...

  • Service Advisor

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE This motor dealership, part of a trusted motor group needs a well-presented, highly organized, and hands-on individual to join their workshop team as a Service Advisor. To qualify for this position, a minimum of 2 years of Service Advisor experience in a franchised dealership, working knowledge of...

  • Motor Dealership Hostess

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category OtherMinimum Experience Less then 1 YearDegree TitleOverview Department: Paula Addinall Sub Category: Other Job Type: Full-Time Basic Salary: R R Company Car: No Incentives/Commission: No Company Benefits: Yes Job Shift:Monday to Saturday (Incl.Public...

  • Motor Dealership Hostess

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category OtherMinimum Experience Less then 1 YearDegree TitleOverview Department: Paula Addinall Sub Category: Other Job Type: Full-Time Basic Salary:R R neg Company Car: No Incentives/Commission: No Company Benefits: Yes Job Shift: Monday to Saturday Duration:...

  • Motor Dealership Driver/ License and Registration

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category:Administration OtherJob Type: Full-Time Basic Salary: Market Related Company Car: No Incentives/Commission: No Company Benefits:...

  • Service Advisor

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Per MonthGender Does Not MatterCareer Level ExperiencedJob Category WorkshopMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category: Service Advisor Job Type: Full-Time Basic Salary: R R Company Car: No Incentives/Commission: Yes Company Benefits: Yes Job Shift: Monday to Friday Duration: Permanent Suburb: Cape...

  • Motor Dealership License

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Automotive Staff Full time

    PLEASE READ THIS ADVERT CAREFULLY AND ONLY APPLY IF YOU MEETALLTHE REQUIREMENTS.THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCEOur Client, a world renowned luxury vehicle brand is looking for a Driver/License & Registration Runner for their dealership. Your main responsibility will be to dealer stock, license, register, transfer and renew...

  • Cross Selling Car Sales Executive

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category SalesMinimum Experience YearsDegree TitleOverview Department: Sub Category:Cross Selling Sales (New & Used)Job Type: Full-Time Basic Salary: Market Related Company Car: Yes Incentives/Commission: Yes Company Benefits: Yes Job...

  • Used Car Sales Executive

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category SalesMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category:Used Car Sales ExecutiveJob Type: Full-Time Basic Salary: Market Related Company Car: Yes Incentives/Commission: Yes Company Benefits: Yes...

  • Pre-owned Car Sales Executive

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category SalesMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category:Used Car Sales ExecutiveJob Type: Full-Time Basic Salary: Market Related Company Car: Yes Incentives/Commission: Yes Company Benefits: Yes...

  • Vw Diagnostic Technician

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category WorkshopMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category:Technician (Passenger Vehicles)Job Type: Full-Time Basic Salary:Highly Negotiable SalaryCompany Car: No Incentives/Commission: Yes...

  • Senior Haval Technician

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category WorkshopMinimum Experience YearsDegree TitleOverview Department: Bianca Addinall Sub Category:Technician (Passenger Vehicles)Job Type: Full-Time Basic Salary:Salary is highly negotiableCompany Car: No Incentives/Commission: Yes...

  • Receptionist

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Sub Category: Reception/Personal Assistant Job Type: Full-Time Basic Salary: R R Company Car: No Incentives/Commission: No Company Benefits: Yes Job Shift:Monday to Saturday (Incl.Public...

  • Debtors Clerk

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category: Debtors/Creditors Job Type: Full-Time Basic Salary: Market Related Company Car: No Incentives/Commission: No Company Benefits:...

  • Vehicle Invoicing Clerk

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category AdministrationMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category:VSB/Stock Controller/Vehicle InvoicingJob Type: Full-Time Basic Salary:R R18 000 NegCompany Car: No Incentives/Commission: No Company Benefits: Yes Job Shift:...

  • Recruitment Consultant

    3 weeks ago

    Cape Town, Western Cape, South Africa Astor Motor Recruitment Full time

    Job Salary Range R Market Related Market Related Per MonthGender Does Not MatterCareer Level Experienced (Non-Manager)Job Category OtherMinimum Experience YearsDegree TitleOverview Department: Paula Addinall Sub Category: Other Job Type: Full-Time Basic Salary:Remuneration is dependent on experienceCompany Car: No Incentives/Commission: Yes Company Benefits:...