Brand Ambassador

2 weeks ago


Cape Town, Western Cape, South Africa Smollan Full time

We're on the lookout for an exceptional
Brand Ambassador/Promoter to provide education on client products and services; driving brand awareness and sales through consumer activations on the Gig Rig across the informal / general trade sector.


As a Brand Ambassador/Promoter you will be responsible for:

  • Assist and support with Gig Rig set up and breakdown
  • Engaging and creating hype with shoppers /consumers at the activation
  • Implement and maintain POS material and giveaways as per client brief
  • Identify activation opportunities whilst in field
  • Effective implementation of promotions
  • Implement promotions according to client requirements
  • Manage giveaways and branded items on the Gig Rig/ activation
  • Complete reports timeously / accurately
  • Utilization of handheld devices for reporting on customer interaction, feedback, insight and learnings
  • Communicate execution / exceptions to relevant parties and gather feedback
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Plan and prioritise, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
  • Selfgrowth and continuously develop product knowledge and market trends insights
  • Support field force with data collection and execution

Key Competencies

  • Organisational commitment
  • Teamwork and collaboration
  • Relationship building
  • Agility
  • Performance and results driven
  • Continuous growth & improvement
  • Resilience & stress management
  • Service Excellence
  • Analysis & problem solving
  • Sales orientation
  • Quality and detail excellence
  • Communication

What are we looking for?

To qualify for this role, you should have:

Minimum Qualifications:

  • Grade 12

Minimum Experience:

  • 1 Year retail and sales experience
  • 1 Year Promotional experience

Minimum Requirements

  • Tech Savvy
  • Smartphone ( Operating System | iOS 9.0 or higher or Operating System | Android 6 or higher)

Knowledge, Skills & Abilities:

  • Must have a wellgroomed and professional appearance
  • Excellent verbal communication skills
  • Competent linguistic skills
  • Strong customer service and interpersonal skills
  • In depth knowledge of relevant promotional product/category
  • Negotiation and selling skills, advantageous to have crossselling skills
  • Plan and prioritise, demonstrating abilities to manage competing demand
  • Persuasion skills to persuade customers to purchase products or use services
  • Create an amazing experience for all Shoppers/Customers with exemplary custom service

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