German Speaking Claims Handler
2 weeks ago
Our Client is the World's leading medical assistance and claims handling companies who process cases around the globe. They have a unique gateway to a comprehensive worldwide provider network, local-know how, assistance and cost containment for travel insurance, health insurance and corporate companies.
Job Type: Permanent
Workplace: Onsite
Location: Cape Town
Basic salary : R19,000 per month
Requirements
- German speaker with professional fluency – level B2 or higher
- Proactive and performing well under pressure
- Excellent attention to details
- Flexible and open-minded to ongoing changes and training
- Matric or higher
- Strong computer user skills in Microsoft Office tools
- FSB registered – a big bonus
- Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
Responsibilities
- Claims services.
- Replying to incoming email enquiries
- Communication & claims processing arrangements for medical and travel insurance claims.
- Efficient 'start to end' claims handling including data entry and invoice assessment.
- Provide friendly and outstanding customer service
- Respond to enquiries in a timely and efficient manner
- Work efficiently in a multilingual and multicultural team
Benefits
- Training based on international professional know-how, systems and various training platforms
- 21 days' vacation per year
- Medical aid cover – for employee + 2 minor dependents (paid by the company)
- Retirement Annuity Benefit – (10% of basic salary – paid by the company)
- Performance bonus
- Free basement parking
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