Integration Specialist

2 weeks ago

Johannesburg, Gauteng, South Africa DocFox Full time

THE COMPANY

DocFox is the leading provider of automated business account opening software, trusted by over 250 global clients, including banks, crypto platforms, fintechs, and credit unions. Expanding rapidly throughout the US, we are uniquely positioned to continue growing, having built a resilient business with an unparallelled team of individuals driving innovation in financial services in the world's biggest market.

DocFox is a cloud-based SaaS application that automates the process for opening any business account, no matter how complex, across any channel. Unlike other account opening tools and loan origination systems, DocFox analyzes any document for any financial institution, regardless of size. Business clients get a modern, easy-to-use tool that makes their account opening experience intuitive and quick, while internal teams at financial institutions review information submitted and analyzed on a portal focused at enhancing their efficiency to get more done, more accurately.

DocFox is backed by angel investors who are active mentors and advisors in the business including the past Vice Chairman of BlackRock and past Head of Storage at Google, along with angel investors who backed unicorns including: ProCore, Appfolio and GoToMeeting. DocFox is headquartered in Boston, MA with regional sales representatives across the US.

THE ROLE

Your job is to help banks, credit unions, and fintechs push the boundaries of innovation when onboarding their clients. In some institutions, you will help transform decade-old processes into industry-leading solutions, changing the way these communities access their products and services. On the other hand, many institutions will already be some of the world's leading innovators and you'll have the opportunity to help them solve problems and create new ways for clients to engage with financial institutions.

DocFox is a highly-configurable solution for financial services providers. This flexibility provides significant value to our clients as they are able to closely map DocFox to optimize their current processes, or create newly streamlined processes made possible by DocFox. Our most successful implementations have included a combination of: 1) carefully understanding how a client's business works 2) configuring DocFox to automate their manual process and 3) playing a consultative role to help guide them in best practice to improve their process.

DocFox is looking for a full-time Integration Specialist responsible for supporting the implementation of our customized, integrated solution to our growing client base. They would work alongside the Engineering and Operations teams, as well as our third-party integration partner to implement the designed integration. Their role is to build out these client specific integrations, and assist in streamlining the processes and framework around these integrations.

This is an exciting role responsible for the following:

  • Understanding client's existing workflows and systems involved
  • Implementing solutions that achieve client's goals which incorporate DocFox and one of many other systems
  • Understanding the integration use cases and requirements
  • Creating mapping and logic documentation
    • Reading technical system/API documentation
    • Liaising with technical points of contacts at clients
    • Collaborating with 3rd party integration engineers
    • Developing the integration within our existing framework
  • Validating integration internally and with 3rd party engineers
  • Preparing UAT scripts and readying the client for go-Live
  • Providing ongoing integration support post go-live by:
    • Setting up error-reporting
    • Trouble-shooting connections (if required)
    • Configuring integrations (in the future)

THE REQUIREMENTS

Must Haves

  • 5 years experience: Java development
  • Willingness to work US hours, preferably Eastern Time Zone
  • Passion for understanding technology
  • Experience creating integrations between different platforms
  • Good communication skills & excellent at problem-solving
  • Demonstrated ability to work independently in a low data environment
  • Experience with the following:
    • APIs and proficiency with tools such as Postman, SOAP UI etc.
    • GitHub

Nice to Haves:

  • Worked in tech for financial institutions
  • Have an understanding of banking processes and banking cores
  • Working on Enterprise Service Bus systems (e.g. Apache Camel or Mulesoft)
  • Experience with the following:
    • DataSonnet
    • Kubernetes
    • Swagger Open API
    • Postgres
    • Bug-tracking, Error Reporting systems (e.g. Sentry)

THE DOCFOX VALUES

  • Humble confidence
  • Give 2% extra
  • Be transparent
  • Be helpful
  • Be real and have fun

In order to thrive at DocFox the following would be needed:

  • Being comfortable with uncertainty and curious to figure out solutions and paths forward without complete information and data
  • Resilience and tenacity to get things done even in the tough times
  • Be a patient teacher
  • Be eager to learn and grow
  • Appreciate both sharing and receiving feedback, and seek mentorship to continually improve

Please Note: If you have not had any response in two weeks, please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions.

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