Senior Debtors/ Credit Controller
2 weeks ago
Job Duties/Responsibilities will include:
All queries are followed up and resolved in the shortest possible timeframe within policy framework
A professional attitude is displayed when responding to a customer's needs.
Methods for improving customer services are proposed, developed and continuously updated.
Internal and external customers are constantly updated as to the progress of their Query
Interact with Sales and Marketing Division, IT Department, Credit controllers, Credit Managers and the Warehouse
Supply customers with all documentation before requested where possible
Sort and split statements and ensure customers receive statements monthly on time
Matric / Grade 12
5+ years Senior Credit control experience
Must have State Experience
An advantage would be Pharmaceutical wholesale experience
Computer literate
Excel
Credit Management Diploma an advantage
Knowledge of BAAN system an advantage
Skills and Competencies:
Skills:
Analytical skills
Problem solving
Time management
Planning skills
Interpersonal skills
Decision making skills
Service orientation
Communication skills
Attributes:
Initiative
Confidentiality
Customer focused
Interpersonal sensitivity
Patience
Attention to detail
Logical thinking
Information seeking
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