Nam Home Care

2 weeks ago


Durban, KwaZulu-Natal, South Africa Unilever Full time
National Account Manager

MAIN JOB PURPOSE:
Develop and execute with our customers a customer strategy and customer business plan.

Is responsible for the achievement of turn over and the P&L of assigned customers for the categories as well as for the implementation and the optimization of the category strategies within the customer.


JOB SUMMARY
Customer Strategy and Business Plan

  • Develops the customer strategic business plan for his/her respective categories. Work out a joint customer business plan for his/her respective categories.
  • Works in close collaboration with the CSP Managers for the category input, and with shopper marketing for the banner/channel plan
  • Manages customer promo investment in assigned accounts.
  • Manage the customer P&L for his/her respective categories
  • Provide clear objectives and deliverables for the field team
  • Deliver the agreed plan, followup achievement of counterparts set in the agreement.
Negotiation

  • Closes the deal with the Customer by negotiating trade funding, and counterparts according to the UL strategy on his/her categories
  • Manages overall levels of Customer Investments for his category
  • Monitors Customer Performance by tracking customer contribution and market share for major categories
Direct Reports

  • Key Account managers
Interfaces

  • Account Director
  • CSP Managers
  • Customer Care Team/ Business Partners (Finance, Customer Operations)

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