Senior Manager: Retail Deceased Estates Credits

2 weeks ago

Pretoria, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary

This role is within

Product Solutions Cluster:
In Home Loans in the Collections and Deceased & Insolvent Estates area. The role covers all Retail Products where Deceased Customers have credits due to them.

Job Description:

An exciting role that focuses on planning, managing, monitoring and driving operational excellence in employing solid operational strategy to manage, direct and oversee all deceased portfolios holding credit balances and accountable for the centralised payment system, ensuring robust controls remain effective to combat internal and external fraud.

Ensure regulatory and statutory compliance with applicable legislation. Manage the risk, compliance assurance and monitoring impacting the Department.

Remain customer service driven while engaging with Deceased Estate Executors, relevant industry bodies and all other internal and external stakeholders.

Assist in developing working structures and best practice guides for use within business. Business Transformation through the Replatforming, Digitisation, and Automation of the business.

An exciting role that focuses on planning, managing, monitoring and driving operational excellence in employing solid operational strategy to manage, direct and oversee all deceased portfolios holding credit balances and accountable for the centralised payment system, ensuring robust controls remain effective to combat internal and external fraud.

Ensure regulatory and statutory compliance with applicable legislation. Manage the risk, compliance assurance and monitoring impacting the Department.

Remain customer service driven while engaging with Deceased Estate Executors, relevant industry bodies and all other internal and external stakeholders.

Assist in developing working structures and best practice guides for use within business. Business Transformation through the Replatforming, Digitisation, and Automation of the business.

Education

Bachelor's Degrees and Advanced Diplomas:
Business, Commerce and Management Studies (required)

  • Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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