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Golf Administrator

4 months ago

Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time
We are hiring

GOLF is searching for an Golf Administrator

The Employee's responsibilities shall include, among other things, the following:

  • Greet guests and provide any information needed;
  • Book tee times both over the phone and in person and monitor online tee sheets;
  • Oversee staff who check in golfers before their round and complete merchandise transactions;
  • Oversee the stock controller with regards to stock of pro shop merchandise and range balls;
  • Assist with pro shop/kiosk merchandise inventory;
  • Provide customers with information regarding the golf course, academy, driving range and putting course offerings;
  • Manage the golf staff and make sure all their tasks are completed each shift;
  • Assist the Golf Manager in overseeing the golf course and driving range operations while maintaining a high level of customer satisfaction;
  • Handle customer complaints;
  • Assist in the training of staff when necessary;
  • Understand and be able to execute the job of all the golf staff positions;
  • Open and closure of the building and prepare it for customers when on shift and set alarm if required;
  • Monitor the pace of play;
  • Be knowledgeable and explain all golf course policies to the guests;
  • Monitor the golf cart rotation;
  • Manage the Marshall's who will be responsible for cleaning of golf carts and assure they properly charged;
  • Assist with the development, promotion and execution of events and golf outings;
  • Exhibit flexibility, creativity and efficiency in performing work assignments.
  • Responsible for weekly staff scheduling;
  • Tee sheet management; and
  • Work with marketing team to create visual content to print materials;

Requirements:

  • Minimum of 2+ years work experience in similar administrative role;
  • Computer literate;
  • Extensive experience in the golf course business or equivalent sports/entertainment industry will be an advantage;
  • Must be comfortable working with money and have attention to detail;
  • Ability to enter data while on the phone;
  • Must have basic math skills;
  • Ability to follow direction and to think out side of the box;
  • Must be able to learn the point of sale and tee sheet software and use as instructed;
  • Must be able to work scheduled shifts that include and weekends;
  • Must be able to work and communicate cooperatively with employees and customers; and
  • Must be able to provide a high level of customer service.
We are committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.