Telesales / Receptionist

2 weeks ago

East London, Eastern Cape, South Africa MPC Recruitment Full time

Our client is looking for a dynamic Telesales Agent to deliver top-notch customer service in East London.



Responsibilities:

  • Fulfill and manage orders for existing customers
  • Acquire new orders from potential and previous customers
  • Complete and submit sales orders for invoicing
  • Coordinate delivery processes
  • Update daily customer call report for Branch Manager
  • Handle general administration tasks
  • Follow up on back orders
  • Conduct stock take and consolidation
  • Answer telephone inquiries and log faults/complaints
  • Schedule appointments for Branch Managers
  • Implement and uphold SABS Quality System
  • Prepare and send out quotations


Minimum Requirements:

  • Grade 12 qualification
  • Excellent telephone communication skills

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