IT Applications Analyst

2 weeks ago

East Rand, South Africa Sydsen Full time
Our client in the

East Rand is looking to employ an experienced

IT Applications Analyst.

Requirements:

  • Relevant degree or qualification
  • Knowledge of Project Management (PMBOK, Prince II, Agile) principles would be advantageous
  • Proven experience in incident management, IT operations, risk management and change management.
  • Experience with insurer and broker systems especially System A, but also others such as Brolink, CIMS, Grail etc
  • Experience in a variety of data integration technologies ETL, flat files, XML, SOAP, etc.
  • Knowledge and understanding of goals and the interdependencies of functional departments and groups
  • Knowledge and ability to direct end users with the usage of information technology services to accomplish their work requirements and deliverables
- management, etc.

  • Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
  • Highly selfmotivated, directed, and change oriented and works with a sense of urgency, takes pride in their work.

Key Performance Areas:

  • Provides delivery and support to the IT Applications Manager to deliver IT services
  • Communicates related developmental needs within the department and collaborates with other teams and vendors on changes, fixes, and updates
  • Manages testing scripts and identifies opportunities for improvement
  • Negotiates resolution of conflicting requirements across other business units and/or departments
  • Provides regular oneonone feedback to all members of the team and to the IT Applications Manager
  • Evaluates the contents of service tickets on an ongoing basis and make recommendations on end user staff development.
  • Provides honest assessment of any team performance problems as needed in a polite manner in a team meeting or in a one on one
  • Ensure full adherence to policies and procedures that are compliant with industry and regulatory policies
  • Prepares analysis and or proposals for other departments when necessary
  • Serves as an internal consultant to other IT management staff and the broader businesses needed
  • Assists with the contents of project status reports and overall project summaries
  • Ensures daily jobs including backups are run successfully, timeously and takes proactive responsibility to coordinate issues with the business and provides regular feedback on
failed after hours processes.

  • Reports anomalies timeously and proactively i.e disk space growth, DB locks, indexing and tuning requirements for databases etc.
  • Plans, schedules and tracks incidents and change request timelines
  • Monitors and reports on progress of his/her own project deliverables to appropriate stakeholder
**_

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