Workforce Champion

2 weeks ago


Cape Town, Western Cape, South Africa amplify5 Full time

amplify5 is growing again which means great opportunities are being created to grow our team and be a part of our exciting future.

Our support functions continue to grow and we need an experienced, Positive and Motivated, Meticulous Workforce Planner to bring the action as our Workforce Champion

WHAT WILL YOU BE DOING?

  • Build schedules aligned to client profiles
  • Produce reporting for relevant business Stakeholders
WHAT SKILLS AND QUALITIES WILL YOU NEED FOR THIS ROLE?

  • Strong business analysis skills
  • Experience of workforce planning in a BPO
  • A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.
  • Time management skills.
  • Strong command of English language and good communication skills.
  • Ability to gather data, compile information, and prepare reports
  • Exceptional interpersonal skills and the ability to interact and work effectively with senior stakeholders
  • Adaptability, patience, empathy and resilience
  • Commitment, high levels of internal motivation, and a positive attitude
  • Genuinely excited to help us deliver brilliant service for our clients


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