Senior Reservations Agent
2 weeks ago
Scope:
- To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services.
- To ensure that guests receive an exceptional guest experience that goes beyond their expectations by performing Travel Management duties that are inline with the guidelines.
Requirements:
- Grade 12 certificate
- 34 years' experience as a Reservationist at a 4 or 5* property.
- Computer literate with working knowledge of Microsoft Office.
- Knowledge of travel management processes.
- Experience at operator level of a Property Management Systems (Protel)
- Excellent command of the English language in verbal and written skills.
- Able to work flexible hours, weekends and public holidays.
- Excellent attention to detail and organizational skills.
- Customer service, and interpersonal skills.
Job Types:
Full-time, Permanent
Salary:
R17 000,00 per month
Education:
- High School (matric) (required)
Experience:
Reservations Agent: 4 years (required)
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