Barista

2 weeks ago


Cape Town, Western Cape, South Africa Bootlegger Coffee Company Full time

JOB ADVERT

Department:
Front of House**
Location: various

Position:

Barista**
Employment Type:Permanent**
Reporting to:General Manager**-
Job Purpose: The Barista is responsible for serving all products with friendly, individualized attention towards each customer.

He/she is also responsible for educating customers about our premium coffees and beverages.

The Barista fulfils any other duties the store manager, assistant manager or shift supervisor assigns and represents The Bootlegger Coffee in a professional manner.


Qualifications and experience:

  • Minimum 2 years' experience
  • Fluent in English

Skills and competencies

  • Excellent verbal and written skills
  • Well organized and detail orientated
  • Regularly required to stand, walk and listen.
  • May work special events, as needed.
  • Maintains positive Company Morale and professional attitude.

Duties and responsibilities

  • Ensures that all customers are educated on our products and services.
  • Maintains the highest quality, consistent product standards.
  • Follows all Company drink recipes and procedures.
  • Begins to educate themselves on the various types of coffee, tea products, blends and roasts.
  • Proficiently prepares blended and cold drinks provided by the store.
  • Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favourite drinks and food items.
  • Reports all customer complaints to manager on duty.
  • Answers customer questions regarding coffee blends, preparation, and product freshness.
  • Weighs, grinds and packs coffee per customers' orders according to Company guidelines.
  • Maintains efficient, friendly service.
  • Restocks shelves when necessary.
  • Routinely cleans the bar area, floor, windows and grinders, and takes out trash, etc.
  • Reports potential safety hazards to the manager on duty.
  • Reports all employee accidents to the manager on duty.
  • Informs the manager on duty of any operational inconsistencies.

Salary:
From R5,500.00 per month

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 2023/07/01
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