Field Service Technician M/F

2 weeks ago

Cape Town, Western Cape, South Africa Groupe Cfao Full time
Administration (12) Administration (12) Assistante de Direction (10) Services Généraux (1) Stagiaire - Alternance - VIE (1)
Audit (1)
DAF - RAF (3)
Fusion - Acquisition (1)
Reporting Consolidation (1)
RH-COM-RSE (14) RH-COM-RSE (14) Communication (1) Dir - Resp RH (2) Paie - Admin du personnel (7) Projets RH (3) Sécurité et RSE (1)
Supply Chain (9) Supply Chain (9) Admin des ventes - Logistique (5) Dir - Resp Supply Chain (1) Magasin (1) Transit (2)
Technical & Services - Parts and / or Services
Position titleField Service Technician M/F
ContractContractual hoursFull-time

Summary Statement:

The purpose of this position is to maintain, service and repair all Electric and IC powered material handling equipment namely Reach Stackers, Empty Container Handlers and Forklifts from 2ton to 32ton capacity.

Carry out fault finding and repair, either on site or in-house, in a timely and cost-effective manner so that customer and company requirements are met.

Maintaining of vehicle repair records and all associated tasks.

ProfileTo perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily.

This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:


Servicing of material handling equipment and maintaining forklift servicing to specified standards and according to set procedures by delivering quality service / maintenance.

Perform accurate diagnosis / troubleshooting of breakdown on equipment; communicate what repairs are needed by advising the designated workshop foremen as well as raising repair quotations/costs of repairs.

Maintaining of vehicle/component maintenance/repairs and operational data / history by updating and timeously communicating information that must go on record.

Ensure proper communication between self, manager and other staff.

Ensure OHSACT & ASEC requirements are met in all actions on company premises; maintain a safe work environment by verifying safety device operations, following standards and procedures and in general complying with legal regulation.

Updating job knowledge by participating in educational opportunities
Critical checks – FMX Reports, Speed settings, MSWL, Servicing as per agreement
The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position:

Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic with Heavy lift Equipment knowledge.

General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out.
Highly developed prioritizing and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills.
Excellent communication skills with people at all levels in the organization
Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy.

Excellent communication skills with people at all levels in the organization – must be able to converse fluently and comfortably in English; must be able to read and write English.

Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative.

Ability to work under pressure.
Ability to understand and follow safety measures and precautions.
Ability to interpret and apply technical information.
Ability to read and interpret schematics, diagrams, wiring diagrams, operations manuals and manufacturer's specifications.
Ability to identify and correctly utilize relevant diagnostic equipment and specialized tools
Willingness and capability to continue learning and growing with new technology and models.
Ability to receive constructive criticism.

Job locationJob locationAfrica, South Africa
Location 25b Junction Road, Tygerberg Business Park, Parow Industria, Cape Town
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