Remote: Linux/ Network/it Support Technician

2 weeks ago


Cape Town, Western Cape, South Africa Lineker Solutions Full time

We seek the services of a junior Linux Systems Administrator to join our Systems Administrator team that specialises in troubleshooting and repairing any issues which occur on our large-scale Linux based hosting systems.


What you'll do:

  • Troubleshoot Linux systems in response to system alerts
  • Identify trends to enable proactive system improvements
  • Escalate issues to and work alongside Linux admin teams
  • Ensure our contact centre is kept up to date to be able to keep customers well informed as to the status of an issue
  • Provide out of business hours support
  • Actively participate in continuous improvement within the team

Skills and Attributes:

  • Excellent troubleshooting & problem solving
  • Methodical and accurate
  • Customer centric (although not customerfacing)
  • Good communicator
  • Linux system troubleshooting skills
  • Shell scripting will be advantageous

Job requirements

Qualifications and Experience:

  • A minimum of 1 year basic Linux System Administration experience including LAMP stack
  • Advantageous: Helpdesk or technical support experience
  • Willingness to work shifts is essential
  • Stable fibre internet connection

Education:

  • Diploma (preferred)

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