ERP Implementation Consultant

2 weeks ago

Cape Town, Western Cape, South Africa Silversoft Full time

Silversoft is a software technology company that provides industry-leading solutions to people and project-centric firms in South Africa and beyond.

Our software delivers a suite of features that help our clients attract and retain the right talent, win new business, deliver excellent projects, drive productivity, and gain insight.

With our solutions, our clients run smarter, spend less time in admin and are more profitable.

ABOUT THE CANDIDATE

ABOUT THE ROLE


The focus will be to assist in the implementation of ERP solutions to a niche market and provide support to existing clients.

This role will be accountable for set solution deliverables and targets ensuring that configured solutions are delivered on-time, within budget and to the specified requirements.


KEY RESPONSIBILITIES

  • Assist in analysing data and providing solution requirements based on client processes.
  • Maintain a basic level of knowledge of all ERP modules (Project Management, Client Relations Management, and Resource Management).
  • Facilitate onsite review workshops, client project meetings and provide training on solutions when necessary.
  • Assist in technical system configurations and data uploads.
  • Prepare and provide documentation to the client based on what is required by the Statement of Work.
  • Collaborate with various internal teams (sales, training, and development) to ensure successful project implementation and delivery of quality solutions to client and to keep project on schedule and within budget.
  • Report and monitor technical bugs found in software and ensure they are resolved.
  • Developing reports based on customer requirements, programming SQL queries to pull data, and working with customers to define reporting needs.
  • Other tasks as and when required by manager.

QUALIFICATIONS

  • Completed 3year National Diploma or Degree in Information Systems, Project Management or Engineering.

EXPERIENCE

  • 23 years of experience in Project Management, Client Relations Management, and Resource Management roles, specifically in the implementation of ERP systems and working in professional services industries (e.g., Audit, Legal, Consulting, Engineering, Architectural, Creative Agency) will be advantageous.
  • Experience in SQLbased reporting solutions within the ERP framework.
  • Basic experience working with external clients.

Education:

  • Diploma (required)

Experience:

  • Project management software: 2 years (required)

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