Internal Sales Clerk

2 weeks ago


Boksburg, Gauteng, South Africa SmartWorx Group Full time

Internal Sales Clerk

Purpose of Job


The internal sales person is to provide direct support to the sales Agents with the ongoing development of existing and new customers, portraying professionalism and confidence that delivers the ultimate customer service as well as to our Sales agents.

To process all orders correctly and efficiently according to customer requirements and specifications.

To ensure production receives the correct instruction on what to manufacture so that the customer receives the correct goods as per Customers order.


Skills and requirements:

  • Grade 1
  • Excellent Communication skills
  • Excellent telephone manner
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Strong attention to detail
  • Ability to work closely to instructions
  • Must be responsible and reliable
  • Minimum of two years in the Internal Sales Role.
  • Experiences in Corrugated box industry will be an advantage.
  • Must be a team player as well as have the ability to work independently
  • Must be willing to work overtime and flexible
  • Age: Below 35 years old
  • Non EE, female

Key Responsibilities:

  • Register of Daily Orders
  • Process of repeat, new or board orders
  • Sending and receiving order confirmations
  • Creating Pro-Forma Invoices
  • Dealing with customer and Sales Agents queries
  • Prepare Call off's for customers
  • Liaising with production to ensure goods are delivered in time
  • Follow up customers queries
  • Taking orders and provide feedback over the telephone from customer or sales agents
  • Liaise with Die and stereos departments.
  • Liaise with despatch regarding deliveries and collections.
  • Follow up on all unconfirmed orders due to outstanding matters
  • Any additional day to day office administration requirements
  • Ensure all filing is up to date
  • Ad Hoc duties and projects that may be required from time to time

Budget:

  • R R depends on experiences and knowledge.

Availability:

  • ASAP

Salary:
R12, R15,000.00 per month

Ability to commute/relocate:

  • Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (required)


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