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Assistant Manager
2 weeks ago
As an Assistant Manager, you will play a crucial role in the daily operations of our coffee shop, working alongside our team to ensure an exceptional customer experience.
Key Responsibilities:
Customer Service Excellence:
- Greet and assist customers with a friendly and welcoming attitude.
- Resolve customer complaints or concerns promptly and professionally.
- Ensure that customers receive highquality coffee and food items with every visit.
Staff Management:
- Assist in recruiting, training, and mentoring new team members.
- Supervise staff to ensure smooth operations and excellent customer service.
- Provide coaching and constructive feedback to enhance team performance.
Operational Efficiency:
- Oversee daily operations, including opening and closing procedures.
- Ensure that equipment is wellmaintained and follows health and safety regulations.
- Help manage cash handling and transactions, including POS system operation.
Quality Control:
- Monitor the quality of coffee and food products, making sure they meet our standards.
- Work with the team to ensure the shop is clean and wellorganized.
Benefits:
- Competitive salary
- Opportunities for advancement
- Positive and dynamic work environment
Salary:
R5 000,00 - R12 000,00 per month
Location:
- Johannesburg, Gauteng (preferred)
Ability to Commute:
- Johannesburg, Gauteng (required)
Ability to Relocate:
- Johannesburg, Gauteng: Relocate before starting work (required)
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